NHTSA Complaint #11281008 — 2018 FORD EDGE

TL* THE CONTACT OWNS A 2018 FORD EDGE. THE CONTACT STATED THAT THE VEHICLE FAILED TO START AFTER SEVERAL ATTEMPTS. THE VEHICLE WAS TOWED TO JERRY'S FORD ALEXANDRIA (6510 LITTLE RIVER TURNPIKE, ALEXANDRIA, VA 22312, (703) 256-5000) WHERE IT WAS DIAGNOSED THAT THE ENGINE NEEDED TO BE REPLACED.AND NOT THE ALTERNATOR. THE VEHICLE WAS NOT REPAIRED, BUT THE FAILURE RECURRED. THE VEHICLE WAS NOT INCLUDED IN NHTSA CAMPAIGN NUMBER: 18V548000 (ELECTRICAL SYSTEM). THE MANUFACTURER WAS NOT CONTACTED. THE CONTACT STATED THAT THE FAILURE WAS INTERMITTENT. THE APPROXIMATE FAILURE MILEAGE WAS 60,000. *DT*DT CONSUMER STATED ACCORDING TO MECHANIC SHE HAD A DEFECTIVE HEAD GASKET AND/OR DEFECTIVE WATER PUMP WHICH CAUSED COOLANT TO LEAK TO THE ENGINE.*JB