NHTSA Complaint #11280659 — 2003 FORD WINDSTAR

SUSPENSION issue reported to NHTSA

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Complaint Details

ODI Number 11280659
Vehicle 2003 FORD WINDSTAR
Component SUSPENSION
Date of Incident
Date Filed
Mileage 1,172,088 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MD

Consumer Description

THE REAR AXLE HAS CRACKED IN THE MIDDLE AND I CANNOT DRIVE IT NOW. THIS WAS INSPECTED TWICE UNDER FORD RECALL. THE FIRST TIME THEY PUT BRACKETS ON THE FRONT LOWER CONTROL ARMS, AND THE REAR AXLE. THE SECOND TIME THEY RECALLED IT BACK TO REINSPECT THE WORK THAT HAD BEEN DONE SINCE THEY HAD MANY THAT WERE NOT PROPERLY INSPECTED THE FIRST TIME. SO , THIS IS TWICE THEY HAD IT INSPECTED, AND FAILED TO SEE IT WAS DEFECTIVE. THUS PUTTING MY LIFE AND THAT IF MY FAMILY AT RISK FOR DEATH. THANKS FORD! AFTER THE 2ND INSPECTION, THEY SAID IT WAS SAFE, BUT OFFERED TO REPLACE THE AXLE IF I WANTED TO PAY ABOUT $500 ON MY OWN. THAT WAS SUSPICIOUS IN ITSELF.

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