NHTSA Complaint #11280026 — 2016 JEEP CHEROKEE

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11280026
Vehicle	2016 JEEP CHEROKEE
Component	ENGINE
Date of Incident	November 14, 2019
Date Filed	November 14, 2019
Mileage	3,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MD

Consumer Description

THIS ISSUE HAS HAPPENED SEVEN TIMES NOW IN THE LAST MONTH. MOST RECENT WAS ON 11/14/2019. WHILE DRIVING (IN MOTION) ABOUT 25 MPH IN RESIDENTIAL AREA, JEEP TURNS OFF IN THE MIDDLE OF THE ROAD. ERROR MESSAGE POPS UP ON DASHBOARD TO "SHIFT TO P THEN DESIRED GEAR" (SEE PHOTO). I AM ABLE TO PULL OVER TO THE SIDE OF THE ROAD BUT CAR HAS TO BE TURNED COMPLETELY OFF. IT TAKES A COUPLE OF TIRES TO RESTART THE ENGINE. UNKNOWN AS TO WHY THIS IS HAPPENING. TOOK TO DEALERSHIP AND THEY SAID THEY COULD NOT FIND ANY CODES AND TO LET THEM KNOW IF PROBLEMS CONTINUES. THIS IS VERY DANGEROUS AS I COULD HAVE BEEN ON A MAJOR HIGHWAY AND CAUSED AN ACCIDENT.

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