NHTSA Complaint #11279879 — 2016 JEEP CHEROKEE

TL* THE CONTACT OWNS A 2016 JEEP CHEROKEE. WHILE THE VEHICLE WAS STATIONARY, IT STALLED AND AN ABNORMAL CLICKING NOISE WAS HEARD. THE CONTACT MENTIONED THAT THE CHECK ENGINE INDICATOR ILLUMINATED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC AND THE CONTACT WAS INFORMED THAT THE ENGINE WAS MISFIRING. THE VEHICLE WAS TAKEN TO ANOTHER INDEPENDENT MECHANIC WHERE THE CONTACT WAS INFORMED THAT HE COULD NOT REPAIR THE VEHICLE BECAUSE THE FAILURE WAS A MANUFACTURER ISSUE. THE VEHICLE WAS NOT REPAIRED. THE VEHICLE WAS NOT TAKEN TO A DEALER FOR DIAGNOSTIC TESTING OR REPAIRS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND RECOMMENDED THE VEHICLE BE TAKEN TO A DEALER. THE FAILURE MILEAGE WAS 88,000.