NHTSA Complaint #11278635 — 2020 KIA SOUL STEERING

Complaint Details

ODI Number	11278635
Vehicle	2020 KIA SOUL
Component	STEERING
Date of Incident	November 7, 2019
Date Filed	November 7, 2019
Mileage	32 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	SC

Consumer Description

VEHICLE PULLS SHARPLY AND ABRUPTLY TO THE RIGHT AT SPEEDS ABOVE 45-50. WHEN I TEST DROVE THE VEHICLE, I MENTIONED TO THE SALESMAN THAT I THOUGHT IT WAS PULLING TO THE RIGHT, OF COURSE HE DIDN'T FEEL IT, BUT WOULD HAVE IT CHECKED. AFTER PURCHASING THE VEHICLE IN APRIL, AND OWNING IT ABOUT 7 MONTHS, THIS PROBLEM IS WORSE. I TOOK IT BACK TO THE DEALERSHIP WHERE PURCHASED, AND WAS TOLD THIS WAS NORMAL DUE TO THE LANE KEEPING ASSIST FUNCTION. IF THIS IS THE CASE THIS IS DANGEROUS DUE TO THE FACT THAT IT IS A VERY SHARP AND ABRUPT PULL TO THE RIGHT, WITH NO WARNING.

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