NHTSA Complaint #11278099 — 2011 HYUNDAI SONATA

VEHICLE STALLED ON HIGHWAY WOULD NOT START HAD TO BE TOWED ON 10/1/19.TOWED TO SERVICE VENDOR, NOT A HYUNDAI DEALER. THEY STATED ENGINE LOCKED. VEHICLE HAD BEEN AT ST CHARLES HYUNDAI AUTOMOTIVE 8/19/19 REPLACED OIL FLOW CONTROL VALVE. CONTACTED HYUNDAI DEALER STATED NOTHING THEY COULD DO. MILEAGE 138,000 AND ALL REQUIRED SERVICE HAD BEEN DONE. RECALL 132 INSPECTION HAD BEEN DONE AT APPROXIMATELY 58,000 ON 2/15/16. NOTED NUMBER OF COMPLAINTS TO NHTSA SHOWING NUMEROUS 2011 SONATA HAD ENGINE FAILURE AFTER THE EXTENDED FORMAT OF 120,000 AND MANY HAD FAILED A SECOND TIME AFTER ENGINES FAILED. THIS VEHICLE WAS BUILT AT ALABAMA PLANT. THE HYUNDAI DEALERSHIP STATED THE VEHICLE WOULD HAVE TO BE TOWED TO THEIR FACILITY AND INSPECTED. THE DECISION WOULD BE HYUNDAI USA NOT THE DEALERSHIP. IT IS HARD TO UNDERSTAND HOW THIS CAN NOT BE A DEFECTIVE VEHICLE. THE NUMBER OF UNITS REPAIRED AND REPAIRED A SECOND TIME GOES AGAINST THE AVERAGES . THE NUMBER OF FIRES THAT HAVE RESULTED IN TOTAL LOSS OF VEHICLES APPEARS TO BE AND INDICATION OF NUMEROUS ISSUES WITH VEHICLES FROM THIS PLANT. IT WILL COST $4500 TO REPLACE THIS ENGINE AND HYUNDAI USA SHOULD BEAR SOME OF THE COST. IF AFTER ENGINE REPLACEMENT VEHICLE PERFORMED PROPERLY THAT WOULD PROVE THE CORRECTION, BUT MANY UNITS HAD TO HAVE THE NECK FILLER REPLACED THE PLANT HAD A PROBLEM. ENGINES FAILED WITH ONLY 10,000, 30,000 65,000, 135,000 MILES. THE UNITS THAT BURNT WERE HANDLED BY INSURANCE AND HYUNDAI USA NOT HELD ACCOUNTABLE. PLEASE REOPEN THE INVESTIGATION ON RECALL 132 THE NUMBER OF OWNERS ARE BEARING THE BRUNT OF HYUNDAI POOR QUALITY. UNDERSTANDING THEY COMPLETELY CHANGED THAT ENGINE IN 2012 KNOWING THE 2011 ISSUES COULD NOT BE FIXED CORRECTLY