NHTSA Complaint #11277699 — 2014 FORD ESCAPE

MY WIFE AND KIDS WERE DRIVING HOME FROM HER SISTERS HOME AND ABOUT 5 MILES IN A LINE OF TRAFFIC ON A 2 LANE ROADWAY CROSSING A BRIDGE WHEN SHE LOST POWER AN THE VEHICLE WOULD NOT REACH OVER A SPEED OF 10MPH. THIS IN TURN PUT MY WIFE AND CHILDREN IN DANGER WITH TRAFFIC MOVING AT A RATE OF 40MPH DROPPING TO 10 MPH WITH RPMS JUMPING TO BETWEEN 6 AN 7 RPMS . SHE LUCKILY MADE IT ACROSS THE BRIDGE WHERE SHE FOUND A WIDE SPOT TO PULL OFF. WHEN I ARRIVED I CHECKED FOR FLUID ON THE GROUND THERE WAS NONE. I PUT THE CAR IN DRIVE AND REVERSE AND IT WAS ABUNDENTLY CLEAR IT WAS THE TRANSMISSION. WHEN SHIFTING INTO DRIVE THE TRANSMISSION WOULD MAKE A SLAMMING/BOOMING SOUND AS IT TRIED TO ENGAGE. WHEN I TRIED TO ACCELERATE THERE WAS NO POWER BEHIND THE VEHICLE TO PICK UP ANY ACCELERATION. WE HAD IT TOWED TO A TRANSMISSION SPECIALIST THE NEXT DAY WHERE HE WAS QUICK TO LET ME KNOW WE NEEDED A NEW TRANSMISSION.