NHTSA Complaint #11277609 — 2015 FORD F-250

TL* THE CONTACT OWNS A 2015 FORD F-250. WHILE DRIVING AT AN UNKNOWN SPEED, THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT PERFORMED A DIAGNOSTIC AND FOUND A CODE THAT INDICATED THAT THE DIESEL EXHAUST FLUID RELUCTANT HEATER WAS DEFECTIVE. THE CONTACT SPOKE WITH TWO INDEPENDENT MECHANICS AND PHIL LONG FORD AT CHAPEL HILLS (1565 AUTO MALL LOOP, COLORADO SPRINGS, CO 80920, 844-234-1769) AND WAS INFORMED THAT THERE WAS AN UNKNOWN RECALL PLACED ON THE VEHICLE FOR THE FAILURE; HOWEVER, THE VIN WAS NOT INCLUDED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND TRANSFERRED THE CONTACT TO NHTSA. THE VEHICLE HAD NOT BEEN REPAIRED. THE FAILURE MILEAGE WAS 59,000.