NHTSA Complaint #11277525 — 2015 HYUNDAI TUCSON

TL* THE CONTACT OWNS A 2015 HYUNDAI TUCSON. WHILE THE VEHICLE WAS IN USE, THE CONTACT NOTICED AN ABNORMAL FUEL ODOR COMING FROM THE VENTILATION SYSTEM WITHOUT WARNING. THE VEHICLE WAS TAKEN TO DORAL HYUNDAI (10285 NW 12TH ST, #2700, DORAL, FL 33172, (305) 722-6094) TO BE DIAGNOSED, BUT THE CAUSE OF THE ODOR COULD NOT BE DETERMINED. THE VEHICLE WAS NOT REPAIRED AND THE FAILURE RECURRED. THE CONTACT MENTIONED THAT THE ODOR SEEPED THROUGH THE VENTILATION SYSTEM WHEN THE RECIRCULATION BUTTON WAS ENGAGED. THE CONTACT ALSO MENTIONED THAT THE ENGINE WAS REPLACED THREE TIMES WITHIN THE LAST THREE MONTHS. THE MANUFACTURER WAS MADE AWARE OF THE FAILURES AND INFORMED THE CONTACT TO TAKE THE VEHICLE BACK TO THE DEALER. THE MANUFACTURER PROVIDED CASE NUMBER: [XXX]. THE FAILURE MILEAGE WAS APPROXIMATELY 53,000. *BF *JS PARTS OF THIS DOCUMENT HAVE BEEN REDACTED TO PROTECT PERSONALLY IDENTIFIABLE INFORMATION PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6).