NHTSA Complaint #11699079 — 2015 HYUNDAI TUCSON

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11699079
Vehicle 2015 HYUNDAI TUCSON
Component ENGINE
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State IA

Consumer Description

Driving on interstate for approx 30min and the car stopped accelerating. We safely merged off to the side and the car completely shut off. The car would not start. We put oil in and it started up by engine light was on. We got vehicle towed 1hr back into town. We are lucky no cars were behind us to cause an accident. We are also lucky engine did not catch on fire. This happened completely out of the blue. I get my vehicle serviced regularly and serviced at Hyundai dealerships for major repairs. The engine failed us and is available for inspection. Our claim was denied by Hyundai due to my mileage being 10k over the warranty. However they installed the faulty engine so regardless of mileage this needs to be resolved.

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