NHTSA Complaint #11271674 — 2018 SUBARU OUTBACK

WHILE DRIVING DOWN THE HIGHWAY, A SMALL PEBBLE WAS KICKED UP FROM THE CAR IN FRONT OF US AND BOUNCED OFF OUR WINDSHIELD. IT LEFT A TINY CHIP THE SIZE OF A PINHEAD. WE REPORTED IT IMMEDIATELY AND TOOK IT FOR REPAIR WITHIN TWO HOURS OF THE INCIDENT AT SAFE LITE. TWO DAYS LATER, THERE WAS A GIANT CRACK IN THE WINDSHIELD. WE BROUGHT IT TO THE DEALERSHIP FOR REPLACEMENT AT A COST OF NEARLY $1000, $500 OUT OF POCKET.