NHTSA Complaint #11271536 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

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Complaint Details

ODI Number	11271536
Vehicle	2018 SUBARU OUTBACK
Component	VISIBILITY/WIPER
Date of Incident	January 11, 2019
Date Filed	October 28, 2019
Mileage	11,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

WINDSHIELD BROKE WHILE DRIVING DOWN THE FREEWAY GOING ROUGHLY 30 MPH. THE CAR WAS PASSING KICKED UP A SMALL ROCK WHICH HIT MY WINDSHIELD CAUSING THE OUTER LAYER OF GLASS TO GET CHIPPED AND CRACK. THE ORIGINAL CRACK WAS 7 INCHES LONG BUT THE AFTERNOON IN THE SUN CAUSED THE CRACK TO PROPAGATED ACROSS THE WINDSHIELD SPANNING 3/4 OF THE WINDSHIELD. THE GLASS ENDED UP COSTING 1200 TO BE REPLACED AND HAVE THE EYESIGHT RE CALIBRATED. THE CAR WAS LESS THAN A YEAR OLD AND HAD LESS THAN 12000 MILES ON IT WHEN THE WINDSHIELD BROKE.

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