NHTSA Complaint #11271143 — 2016 CHRYSLER TOWN AND COUNTRY

STRUCTURE:BODY issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number	11271143
Vehicle	2016 CHRYSLER TOWN AND COUNTRY
Component	STRUCTURE:BODY
Date of Incident	October 21, 2019
Date Filed	October 25, 2019
Mileage	55,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NC

Consumer Description

THE DRIVER SIDE SLIDING DOOR STOPPED WORKING FROM ONE DAY TO THE NEXT. I USED THE DOOR ON SUNDAY, OCTOBER 20TH AND WENT TO USE IT THE FOLLOWING MORNING AND IT WOULD NOT OPEN VIA THE KEYFOB OR THE OVERHEAD BUTTON. WHEN I TRIED TO MANUALLY OPEN THE DOOR, IT WOULD NOT BUDGE. THE LOCK MECHANISM WILL NOT MOVE. I DID SOME RESEARCH ONLINE AND IT LOOKS LIKE AN ONGOING ISSUE WITH THESE VEHICLES BUT IT PRESENTS A SAFETY ISSUE IF THE VEHICLE GETS IN AN ACCIDENT, IT COULD IMPEDE PASSENGERS EXITING THE VEHICLE AND SUSTAINING FURTHER INJURY.

Related Complaints for the 2016 CHRYSLER TOWN AND COUNTRY

Other STRUCTURE:BODY Complaints

#11689453 — September 24, 2025 — Issue 1) Side slide door on driver side won't open. I could not get my child out and had to crawl across. Won't unloc...

#11667010 — June 15, 2025 — First incident. Driver side sliding door lock failed. Sliding door could not be unlocked and opened from inside or ou...

#11637278 — January 21, 2025 — I received a letter from Chrysler regarding TSB #23-017-20 regarding the rear sliding doors unable to be opened eithe...

#11597903 — July 1, 2024 — The sliding drivers side door is locked shut and will not open. I have seen a notice for this vehicle model but for...

#11551036 — October 20, 2023 — Defective door-latching system; in particular: the driver side, (left side), passengers sliding door; which resulted ...

Recent Complaints for the 2016 CHRYSLER TOWN AND COUNTRY

#11718890 — POWER TRAIN — February 18, 2026 — Transmission pump failure leading to sudden power loss. This is a known problem with 2015-16 Chrysler Town & Country'...

#11710956 — POWER TRAIN — January 14, 2026 — The contact owns a 2016 Chrysler Town and Country. The contact stated that while at a complete stop, the vehicle fail...

#11705879 — LATCHES/LOCKS/LINKAGES:DOORS:LATCH — December 18, 2025 — The contact owns a 2016 Chrysler Town and Country. The contact stated that the rear passenger’s and driver’s side sli...

#11704418 — POWER TRAIN — December 11, 2025 — After the Chrysler dealer in Glendale CA completed Recall S44 – Transmission Oil Pump on my 2016 Chrysler Town & Coun...

#11703965 — EXTERIOR LIGHTING — December 9, 2025 — I have had two 2016 Town & Country’s both of which have the same issue of the automatic high beam occasionally not tu...