NHTSA Complaint #11271071 — 2016 KIA OPTIMA

I HAD THE RECALL COMPLETED IN DEC 26, 2018 MARCH 2ND 2019 THE CAR WENT INTO LIMP MODE AND I FOLLOWED THE INSTRUCTION PER KIA MOTOR GROUP TO HAVE IT TOWED TO THE NEAREST KIA DEALER I WAS TOLD IT WAS A WIRING HARNESS 'KNOCK APRIL 19, 2019 I PICKED UP MY CAR ONLY TO GET IT A FEW MILES AND THEN RETURNED IT DUE TO THE CHECK ENGINE LIGHT STARTED BLINKING AGAIN AND IT WENT INTO LIMP MODE I WAS TOLD THEY HAD ORDERED THE WRONG WIRING HARNESS AND WOULD ORDER THE CORRECT ONE. MAY 3, 2019 PICKED UP MY CAR AND IT SEEMED TO BE OK UNTIL MAY 14TH CHECK ENGINE LIGHT CAME ON AND WENT INTO LIMP MODE SO RETURNED TO BOB MOORE KIA AUG 1, 2019 PICKED UP MY CAR AND THIS TIME THEY SAID THEY CHANGED THE KNOCK SENSOR. MY CAR WAS GOOD UNTIL OCT 17, 2019 AGAIN CHECK ENGINE LIGHT CAME ON AND IT WENT INTO LIMP MODE, MY CARE AGAIN IS A BOB MOORE KIA. I HAVE A CASE WITH KIA MOTOR, THEY HAVE ASSIGNED ME A PERSON NAMED MELISSA AND SHE HAS ALL BUT TOLD ME TO DEAL WITH SOMEONE TO TRADE OR REPORT AS A LEMON, SHE ASKED ME WHAT I WANTED AND WHEN I SAID TO HELP ME GET THIS TRADED WITHOUT BEING UPSIDE DOWN SINCE WAS IN SHOP AND WILL NEVER GET WHAT I SHOULD FOR IT AND SHE SAID IT IS UP TO ME TO DEAL WITH A DEALER. I ALSO CALLED KIA REPAIR DEPARTMENT 10/25/19 AND WAS TOLD THEY ARE PUTTING MY CAR ON THE BACK BURNER AND IT SEEMS THAT THEY ARE NOT IN ANY HURRY TO HELP ME GET IT FIXED, THE ONLY THING I CAN SAY IS I DO HAVE A LOANER TO DRIVE.