NHTSA Complaint #11270960 — 2018 SUBARU OUTBACK

10/2018 TO PRESENT: INFOTAINMENT SYS: WHILE DRIVING GPS SCREEN GOES WHITE ENTIRELY & SOUND STOPS. WHILE DRIVING GPS SOUND IS LOST OR PARTIAL LOSS. WHILE DRIVING GPS WILL REROUTE TO DIFFERENT LOCATION. THE ABOVE CAUSES MENTAL CONFUSION/DISTRACTION TO DRIVER W DANGEROUS SITUATIONS. BEFORE DRIVING/WHEN DRIVING RE/PROGRAMMING MAP WHEN DIRECTIONS STOP OR SCREEN WHITE OR GPS VOL DROPS OR VARIES THE UNIT WILL GO FM MAP TO PHONE FAV RELIABLY CAUSING DISTRACTION TO DRIVER, MENTAL CONFUSION ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. WHILE DRIVING RADIO: SOUND VOLUME GOES HIGH & LOW OR DROPS SOUND OR WHEN CHOOSING A STATION FROM PROGRAMMED RADIO BUTTONS CHANNELS BEGIN TO CYCLE RAPIDLY THROUGH EACH PROGRAMMED CHANNEL AND REPEATS CYCLE UNTIL I CAN MANAGE TO POWER OFF THE RADIO & TAKES UP TO 5 TIMES TO PRESS RADIO POWER BUTTON TO POWER OFF CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO POWER OFF THE RADIO IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. STEERING: WHILE DRIVING FEELS LIKE HIGH WINDS/HYDROPLANING AS CAR SWAYS IN LANE & OUT OF LANE WITH NO RAIN & NO HIGH WIND CONDITIONS CAUSING DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO CONTROL STEERING TO STAY IN LANE IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: WHILE DRIVING IN EMERGENCY MANEUVERS SEVERE DELAY IN ACCELERATION WHEN PEDAL IS TO THE FLOOR CAUSING NEAR COLLISION SITUATIONS, DISTRACTION TO DRIVER & MENTAL CONFUSION TRYING TO AVOID A COLLISION IN TRAFFIC ON LOCAL ROADS & ON THE INTERSTATE DURING RUSH HOUR IN BUMPER TO BUMPER TRAFFIC. ENGINE: RPM EXTREMELY HIGH ON ACCELERATION AS IF I AM IN LOW GEAR & MANUAL PADDLE NEVER WAS TOUCHED CAUSING DISTRACTION, CONFUSION, AND INABILITY TO CONTROL INTENDED SPEED OF VEHICLE CAUSING DANGEROUS DRIVING CONDITIONS.