NHTSA Complaint #11564979 — 2018 SUBARU OUTBACK

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11564979
Vehicle 2018 SUBARU OUTBACK
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State MI

Consumer Description

PROBLEMS & FAILURES include: 1. Repeated battery failures, towed over 12 times since car was purchased in 2017. Left [XXX] and [XXX] stranded and/or stranded in the dark on more than once occasion. Repeated (6+ attempts) to repair and/or replace the battery (local Subaru dealership) with no success- DRIVER SAFETY RISK. Two ADULTS (seniors) should not be repeatedly stranded in the middle of nowhere. Subaru issued battery recalls and was engaged in a lawsuit regarding this matter. 2. Cracks in windshield giving "spackle" pattern/ indicating weakness: DRIVER SAFETY RISK; multiple recalls. THIS IS EXTREMELY DANGEROUS, and if the windshield is thinner than industry standard poses risk of death. 3. Gas Tank door not opening & leakage 4. Subaru Radio Always on/ Comes on when car has started, no way to stop it or turn off. Was informed that "this is normal" which is outright false. DISTRACTING AND DRIVER SAFETY RISK 5. Acceleration Issue: Subaru Outback speeds up (lurches) sporadically on its own with no way for driver to control- DRIVER SAFETY RISK 6. Transmission Engine (Red Switch) Light always on- EVEN WHEN VEHICLE IS OFF 7. Steering Wheel Issues (Inclusive of) Self Correcting Feature Impeding Driver Discretion: DRIVER SAFETY RISK if the DRIVER HAS NO CONTROL OR HAS TO FIGHT THE CAR 8: Electric System MALFUNCTION (inclusive of but not limited to) **Control area network*** (Electric features remain on even though car is “off” and the battery continually drains) It has been shown online that Subaru needed to do a network patch to resolve issues). ** Dealership did not disclose if a new battery was installed if battery tests were done with copies of reports 9. Vehicle still dead in garage (after numerous repairs allegedly took place nov/dec 2023) All problems have been inspected and/or tested and/or replaced on a multitude of occasions with ZERO success. With the exception of the gas tank door all items pose AN ONGOING SERIOUS SAFTEY RISK INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION

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