NHTSA Complaint #11269776 — 2019 TOYOTA HIGHLANDER

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11269776
Vehicle 2019 TOYOTA HIGHLANDER
Component ENGINE
Date of Incident
Date Filed
Mileage 22,847 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State OK

Consumer Description

STOPPED AT A STOP LIGHT AND WHEN IT TURNED GREEN PUSHED ON THE GAS PEDAL. THE ENTIRE CAR JERKED AND DIDN'T HAVE ANY POWER TO GO THROUGH THE INTERSECTION. THE RPM GAGE BEGAN JUMPING AS THE CAR ROLLED. I ROLLED ON THROUGH THE INTERSECTION, WAS ALMOST HIT. HAD NO STEERING ABILITY. LIGHTS AND ALARMS BEGAN GOING OFF. MESSAGE BOARD SAID TRACTION CONTROL TURNED OFF. THEN CHECK ENGINE. THEN VISIT DEALER. THEN THE CAR DIED AT THE EDGE OF THE INTERSECTION AND WE PUSHED IT OFF THE HIGHWAY ONTO A COUNTY ROAD. IT WILL NOT START AT ALL. ACTS LIKE IT ISN'T GETTING ANY GAS. THIS IS THE 3 INCIDENT WITH THIS CAR DOING THIS. WE HAVE TOWED IT TWICE TO THE DEALERSHIP. THEY REPLACED A VALVE IN THE ENGINE. THEY SAID IT WAS STUCK. APPARENTLY THAT WASN'T WHAT IS WRONG WITH IT. GLAD THIS WASN'T ON THE INTERSTATE. WE COULD HAVE BEEN KILLED.

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