NHTSA Complaint #11269335 — 2015 HYUNDAI SONATA

TL* THE CONTACT OWNS A 2015 HYUNDAI SONATA. WHILE DRIVING, THE VEHICLE LOST POWER AND MADE A KNOCKING AND TICKING NOISE. THE NOISE OCCURRED FROM THE ENGINE DURING ACCELERATION AND THE CHECK ENGINE WARNING INDICATOR ILLUMINATED. THE CONTACT WAS ABLE TO DRIVE THE VEHICLE HOME. THE FOLLOWING DAY, THE VEHICLE WAS TOWED TO NAPLETON HYUNDAI OF CARMEL (4200 E 96TH ST, INDIANAPOLIS, IN 46240, (844) 729-4217) WHERE IT WAS DIAGNOSED THAT CODE: P1326 (KNOCK SENSOR ACTIVATION) FAILED AND NEEDED TO BE REPLACED. THE TECHNICIAN REPLACED THE KNOCK AND TORQUE SENSORS. AFTER THE VEHICLE WAS REPAIRED, THE CHECK ENGINE INDICATOR ILLUMINATED AGAIN. THE VEHICLE WAS TAKEN BACK TO THE SAME DEALER AND THE ENGINE WAS REPLACED; HOWEVER, THE CHECK ENGINE INDICATOR CONTINUED TO ILLUMINATE. THE VEHICLE WAS TAKEN BACK TO THE DEALER WHERE UNKNOWN PARTS WERE ORDERED AND REPLACED ON THE VEHICLE. THE MANUFACTURER WAS MADE AWARE OF THE FAILURE AND PROVIDED CASE NUMBER: 16277030. THE FAILURE MILEAGE WAS APPROXIMATELY 51,000.