NHTSA Complaint #11268886 — 2010 MERCURY MARINER ELECTRONIC STABILITY CONTROL (ESC)

Complaint Details

ODI Number	11268886
Vehicle	2010 MERCURY MARINER
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	October 15, 2019
Date Filed	October 16, 2019
Mileage	164,400 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	NY

Consumer Description

VEHICLE'S ELECTRONIC POWER STEERING TURNED OFF IN THE MIDDLE OF DRIVING, TURNING ON HIGHWAY, THIS HAS HAPPENED 3 TIMES, SEEMS LIKE WHEN THE HEAT IS ON. RECALL 14S05C SHOWS UP IN SERVICE RECORDS FROM THIS CAR. WORKS WAS DONE MY MAHOPAC FORD, MAHOPAC, NY. REFLASH IC AND PSCM. THIS RECALL WAS APPARENTLY ADDRESSED, BUT THE PROBLEM HAS COME BACK. I JUST BOUGHT THIS CAR USED TWO WEEKS AGO. IT DID NOT HAVE THIS PROBLEM UNTIL I TURNED THE HEAT ON. NOT SURE WHAT TO DO.

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Other ELECTRONIC STABILITY CONTROL (ESC) Complaints

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#11019078 — August 23, 2017 — SWITCH FOR AC WONT BLOW OUT AIR. TOOK IT TO VALOLINE TO ADD FREON.. THEY SAID, IT WAS FULL.. COLD WORKED FOR 5 DAYS...

#10542638 — September 9, 2013 — THE LIGHT TURNED GREEN AND I STARTED TO ROLL FORWARD TO GO, AND MY CAR JUST STOPPED. I DIDN'T NOT HAVE ENOUGH SPEED T...

#10537878 — August 29, 2013 — I WAS DRIVING MY CAR MERGING ON TO THE EXPRESSWAY IN A CONSTRUCTION ZONE AND AS SOON AS I GOT ON THE CAR COMPLETELY L...

#10514558 — May 31, 2013 — THE 2010 MERCURY MARINER SUDDENLY BEGAN STALLING WHILE DRIVING 45MPH ON A TWO LANE ROAD. WHILE THIS WAS OCCURRING, I...

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