NHTSA Complaint #11019078 — 2010 MERCURY MARINER

SWITCH FOR AC WONT BLOW OUT AIR. TOOK IT TO VALOLINE TO ADD FREON.. THEY SAID, IT WAS FULL.. COLD WORKED FOR 5 DAYS THEN AC STOPPED WORKING AT HOTEST TIME OF MONTH... TOOK VEHICLE BACK AND THEY STATED, IT WAS FULL STILL BUT ADDED MORE FREON TO MAKE ME HAPPY.. AFTER A FEW DAYS NO AC AND I TOOK TO A MECHANICS BUSINESS. THE OWNER AND 4 OTHERS STATED THAT THE BELT IS TURNING MAYBE THEY OVERFILLED IT.. TOLD ME TO TAKE IT BACK TO VALOLINE AND HAVE THEM TAKE OUT ALL FREON THEN PUT AMOUNT BACK IN BUT NOT TO FULL. I DID, WORKED FOR 2 DAYS NOW AGAIN NO AC. BLOWER WORKED BUT NO AC COMES OUT.. I CANT AFFORD ANYMORE VISITS. NOW AS OF YESTERDAY THE BLOWER WILL ONLY WORK ON NUMBER 4. 1 2 3 NOTHING COMES OUT. PLEASE ASSIST ME WITH THIS PROBLEM.. I HAVE BEEN SO HAPPY WITH THIS CAR FOR 3 YEARS. I TAKE EXCELLENT CARE OF EVERYTHING IT NEEDS. FIRST FORD I EVER OWNED... HOPE ITS NOT THE LAST ONE I OWN IF THIS DOESNT GET SOLVED. THANK YOU FOR THIS SITE. THIS IS MY LAST RESORT.. I HAVE HAD IT IN SHOP TO MANY TIMES CONCERNING THIS MATTER.. DENISE SAFTEY ISSUE HERE . I WAS GOING TO WORK VERY FOGGY AND I TURNED ON HEATER TO CLEAR WINDSHILD NO BLOWER WORKED ON NUMBERS 123 BUT 4 WOULD.. CANT HAVE IT RUNNING FULL BLAST ALWAYS.. AC IF FULL BUT WONT WORK WITH BLOWER ON..BEING HOT REALLY MAKES ME CRANKY AND THAT CAN CAUSE RAOD RAGE SAFETY ISSUE THERE TOO. LOL LOL PLEASE HELP ME...