NHTSA Complaint #11268284 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11268284
Vehicle 2015 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 127,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State GA

Consumer Description

ON OCTOBER 8, 2019, I WAS DRIVING ON HWY 285 IN GEORGIA, WHEN MY HYUNDAI SONATA BEGAN TO REDUCE ITS SPEED DESPITE ME PRESSING THE GAS. AS I ATTEMPTED TO GET TO SAFETY, A WARNING LIGHT FLASHED 'TRANSMISSION HOT..STOP'. THERE WAS NO WARNING OTHER THAN THAT LIGHT THAT POPPED ON AT THAT MOMENT. WHILE DRIVING THROUGH AN INTERSECTION MY CAR COMPLETELY TURNED OFF. I MADE SEVERAL ATTEMPTS TO RESTART WITH NO LUCK. THERE WAS NO PRIOR WARNING AND I MAINTAIN REGULARLY OIL CHANGES. I HAD TO HAVE THE VEHICLE TOWED TO A LOCAL HYUNDAI DEALERSHIP, WHERE I WAS TOLD THAT MY MOTOR/ENGINE NEEDED TO BE COMPLETELY REPAIRED. WHEN I ASKED WHAT THE CAUSE WAS, I WAS INFORMED THAT MY 3RD PISTON HAD EXPLODED AND DAMAGED THE MOTOR TO THE POINT OF NEEDING REPLACEMENT. THE MECHANIC STATED THAT IT WAS NOT KNOW WHY THIS OCCURRED. I WAS ALSO INSTRUCTED THAT THE MANUFACTURER WAS NO LONGER MAKING THE MOTOR THAT I HAVE IN MY CAR AND I WOULD NOT TO PURCHASE A USED ONE. THIS WOULD COST ME APPROXIMATELY $5000 AT THE LEAST. I HAVE ONLY HAD THIS CAR FOR LESS THAN TWO YEARS AND REQUIRING A NEW MOTOR IS UNBELIEVABLE. THE MECHANIC SHARED THAT I WAS LUCKY THAT THE CAR DID NOT CATCH ON FIRE WHILE I WAS DRIVING IT.

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