NHTSA Complaint #11268100 — 2014 RAM 4500 ENGINE

Complaint Details

ODI Number	11268100
Vehicle	2014 RAM 4500
Component	ENGINE
Date of Incident	September 10, 2019
Date Filed	October 12, 2019
Mileage	50,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

MY OIL PAN IT RUSTING OUT FAST. NOTHING ON THE WHOLE TRUCK IS RUSTED AT ALL, ONLY MINOR SURFACE RUST. THE OIL PAN IS RUSTING VERY FAST AND THE TRUCK IS NOW LEAKING OIL. I BROUGHT THE TRUCK TO GOODBROTHERS DODGE AND THEY QUOTED ME THE REPAIRS TO BE AROUND 1200.00. I DROPPED THE TRUCK OFF AND THE NEXT DAY THEY SAID THE OIL PAN THEY ORDERED IS DENTED AND THEY NEED TO ORDER ANOTHER. THEN 4 DAYS LATER THEY SAID THEY COULDN'T DO THE JOB AND REPLACE THE OIL PAN. THEY SAID I NEED TO FIND SOMEONE ELSE TO FIX IT. I BOUGHT THE TRUCK FROM THEM AND NOW THEY CAN'T FIX, AND IT APPEARS TO ME THAT THIS IS A DEFECTIVE OIL PAN IN THE FIRST PLACE BECAUSE IT SHOULDN'T BE RUSTED LIKE IT IS. NOTHING ON THE WHOLE TRUCK IS RUSTED LIKE THIS.

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