NHTSA Complaint #10860907 — 2014 RAM 4500

TL* THE CONTACT OWNS A 2014 RAM 4500. WHILE DRIVING APPROXIMATELY 5 MPH UP HILL WITH HEAVY SNOW ON THE GROUND, THE VEHICLE WAS PULLING A 24 FOOT TRAILER WITH A PIECE OF MACHINERY APPROXIMATELY 1,800 POUNDS OF WEIGHT. THE VEHICLE LOST POWER AND SLID BACKWARDS INTO AN EMBANKMENT. THE FRONT DRIVER SIDE FENDER, SIDE MIRROR, AND DRIVER SIDE DOOR WERE DAMAGED. THE MANUFACTURER WAS NOT NOTIFIED OF THE FAILURE. THE SAME FAILURE OCCURRED ON TWO SEPARATE OCCASIONS WHILE DRIVING UP HILL WITH THE SAME LOAD AND ROAD CONDITIONS. THE CHECK ENGINE WARNING INDICATOR ILLUMINATED ALL THREE TIMES. THE VEHICLE WAS REPAIRED BY THE DEALER UNDER WARRANTY, BUT NOT THE BODY DAMAGE. THE APPROXIMATE FAILURE MILEAGE WAS 18,000.