NHTSA Complaint #11181586 — 2014 RAM 4500

2014 RAM 4500 G56 TRANSMISSION DON'T DO ANY HARD SHIFTING OR ANYTHING ELSE SHIFT LEVER BROKE CLEAN OFF TODAY SHIFTING INTO SIX DOING 45 MPH, NOT A HARD SHIFT NO GRINDING GEARS JUST DROPPED INTO GEAR AND THEN SNAPPED OFF. THE TECHS TELL ME THAT IS IS AN "ISOLATOR" WHICH KEEPS THE VIBRATION DOWN, BUT THE SHIFTER IS ONLY HELD TOGETHER BY RUBBER. THIS IS ON A HEAVY DUTY WORK TRUCK AND THE PIECE IS HELD TOGETHER BY RUBBER. THIS IS DANGEROUS BECAUSE AT THE TIME OF FAILURE I WAS TOWING A TRAILER WHEN IT BROKE LEAVING ME STUCK IN 6TH GEAR UNABLE TO MOVE THE TRUCK OR PUT INTO NEUTRAL UNTIL I TOOK THE CONSOLE APART AND SHIFTED THE TRANSMISSION INTO NEUTRAL FROM THE TOP OF THE TRANSMISSION. THIS COULD HAVE CAUSED A WRECK IF I WASNT IN A LOW TRAFFIC AREA. I TOOK THE TRUCK TO DODGE AND THEY SAID THERE WAS A RECALL ON THE EXACT SHIFTER THAT I HAD BUT THE RECALL ONLY APPLIED TO 2015-2016 TRUCKS. THIS IS AN ISSUE BECAUSE THEY KNOW THEY HAVE A FAULTY PRODUCT IN MORE THAN A FEW TRUCKS BUT ONLY 15-16 YEARS ARE BEING ADDRESSED.