NHTSA Complaint #11268041 — 2013 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number 11268041
Vehicle 2013 HYUNDAI SONATA
Component ENGINE
Date of Incident
Date Filed
Mileage 60,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TN

Consumer Description

AFTER HAVING THE CAR SERVICED AND ANY APPLICABLE RECALLS DONE AND BEING TOLD OUR CAR WAS SAFE AND DID NOT NEED AN ENGINE REPLACEMENT, IN MAY. IN SEPTEMBER ARE CAR BEGIN TO KNOCK IN THE ENGINE COMPARTMENT WE WENT AND IT NEEDED THE ENGINE TO BE REPLACED PUT IN ANOTHER ENGINE AND IT WOULDN'T WORK SO THEY HAD TO PUT IN ANOTHER. SO EVEN AFTER OUR CAR WAS CLEARED BY ONE HYUNDAI FACILITY IT STILL NEEDED TWO ENGINE REPLACEMENTS. IMMEDIATELY AFTER THE CAR WAS RETURNED THE AIR CONDITIONER BEGIN TO FAIL BECAUSE OF SOMETHING DURING THE ENGINE REPLACEMENT. HYUNDAI HAS BEEN LESS THAN FORTHCOMING AND VERY DIFFICULT ABOUT GETTING ALL THIS FIXED CORRECTLY. WE ARE STILL ATTEMPTING TO GET HYUNDAI TO CORRECT WHATEVER WAS INCORRECTLY DONE. THE CAR WAS OBVIOUSLY IN MOTION AT THE TIME.

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