NHTSA Complaint #11268029 — 2016 TESLA MODEL X

STRUCTURE:BODY issue reported to NHTSA

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Complaint Details

ODI Number 11268029
Vehicle 2016 TESLA MODEL X
Component STRUCTURE:BODY
Date of Incident
Date Filed
Mileage N/A miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CA

Consumer Description

THERE ARE ABOUT 4-5 BOLTS WHICH SECURE THE BOTTOM PLASTIC COVER IN BETWEEN THE REAR WHEELS, SEE PHOTOS, THE COVER WILL COME LOOSE AND FALL OUT EVEN AT NORMAL USED. IF THE CAR CONTINUES TRAVEL ON THE FREEWAY, WITHOUT THE BOLTS, THE COVERS CAN EASILY FALL AND HIT THE BEHIND VEHICLES.THAT MIGHT RESULT WITH SERIOUS ACCIDENTS ESPECIALLY ON THE FREEWAY WITH HIGH SPEED. THE CAR ONLY 18K MILES FROM 2016- 2019, LOW MILEAGE, HAD BEEN SERVICE TWICE IN LAST TWO YEARS. TESLA NEEDS TO PROVIDE SCHEDULE ANNUAL INSPECTION DURING THE REGULAR MAINTENANCE TO INSPECT THE BOLTS (SCREWS WHICH SECURED THESE BOTTOM PANELS/COVERS) TO MAKE SURE THE BOLTS (SCREWS) ARE TIGHTEN AND THE COVERS ARE SECURED. THAT ALSO SHOULD BE COVERED UNDER THE 4 YEARS VEHICLE WARRANTY, NOT JUST BLAME THE CLIENTS, AND TRY TO SEND THE CLIENT TO CONTACT LOCAL BODY SHOP. IT IS THEIR RESPONSIBILITY FOR THE MANUFACTURER TO MAKE SURE THEIR VEHICLES ARE SAFE TO DRIVE AND TO BE ON THE ROAD WITHIN THE WARRANTY PERIOD UNDER REASONABLE USED. THEY ALSO NEED TO PREVENT FUTURE ACCIDENT WITH THEIR PRODUCTS.

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