2016 TESLA MODEL X — Problems, Recalls & Safety Data

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N/A

Safety Rating

675

Owner Complaints

116 Crashes 7 Fires 1 Death

12

Recalls

ACTIVE RECALL

70

Service Bulletins

1

Investigation

Overview of the 2016 TESLA MODEL X

The 2016 TESLA MODEL X has received a total of 675 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 19 recall campaigns affecting this vehicle, covering issues with STRUCTURE:BODY. 70 technical service bulletins have been issued by Tesla, Inc. for this model year. The most commonly reported problems involve the Suspension (148 complaints), Electrical System (90 complaints), and Unknown Or Other (88 complaints).

Recalls for the 2016 TESLA MODEL X

NHTSA has recorded 19 recalls for the 2016 TESLA MODEL X, potentially affecting up to 5,404,884 vehicles.

Recall 24V615000 — STRUCTURE:BODY

| 9,136 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

Consequence: Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

View full details →

Recall 24V615000 — STRUCTURE:BODY

| 9,136 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

Consequence: Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

View full details →

Recall 24V615000 — STRUCTURE:BODY

| 9,136 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

Consequence: Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

View full details →

Recall 24V615000 — STRUCTURE:BODY

| 9,136 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

Consequence: Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

View full details →

Recall 24V615000 — STRUCTURE:BODY

| 9,136 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and center roof cosmetic trim pieces may be adhered to the vehicle without primer. As a result, one or both pieces of trim may separate from the vehicle.

Consequence: Trim that separates from the vehicle during use can create a road hazard and increase the risk of a crash.

Remedy: Tesla service will test the roof trim adhesion and reattach the trim pieces as necessary, free of charge. Owner notification letters were mailed October 14, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

View full details →

Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

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Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

View full details →

Recall 24V051000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 2,193,869 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

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Recall 23V838000 — ELECTRICAL SYSTEM:ADAS:DRIVER MONITORING:SOFTWARE

| 2,031,220 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling 2012-2023 Model S, 2016-2023 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with all versions of Autosteer leading up to the version(s) that contains the recall remedy. In certain circumstances when Autosteer is engaged, the prominence and scope of the feature's controls may not be sufficient to prevent driver misuse of the...

Consequence: In certain circumstances when Autosteer is engaged, and the driver does not maintain responsibility for vehicle operation and is unprepared to intervene as necessary or fails to recognize when Autosteer is canceled or not engaged, there may be an increased risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed February 10, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-00-008.

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Recall 23V085000 — STEERING:AUTOMATED/ADAPTIVE STEERING

| 362,758 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2023 Model S, Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles equipped with Full Self-Driving Beta (FSD Beta) software or pending installation.  The FSD Beta system may allow the vehicle to act unsafe around intersections, such as traveling straight through an intersection while in a turn-only lane, entering a stop sign-controlled intersection...

Consequence: FSD Beta software that allows a vehicle to exceed speed limits or travel through intersections in an unlawful or unpredictable manner increases the risk of a crash.

Remedy: Tesla will release an over-the-air (OTA) software update, free of charge.  Owner notification letters were mailed April 15, 2023.  Owners may contact Tesla customer service at 1-877-798-3752.  Tesla's number for this recall is SB-23-00-001.

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Recall 22V037000 — STEERING:AUTOMATED/ADAPTIVE STEERING

| 53,822 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2022 Model S and Model X, 2017-2022 Model 3, and 2020-2022 Model Y vehicles. The "rolling stop" functionality available as part of the Full Self-Driving (Beta) software may allow the vehicle to travel through an all-way stop intersection without first coming to a stop.

Consequence: Failing to stop at a stop sign can increase the risk of a crash.

Remedy: Tesla will perform an over-the-air (OTA) software update that disables the "rolling stop" functionality, free of charge. Owner notification letters were mailed March 28, 2022. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-22-00-001.

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Recall 21V035000 — VISIBILITY:DEFROSTER/DEFOGGER/HVAC SYSTEM

| 134,951 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the...

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller,...

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Recall 21V035000 — EXTERIOR LIGHTING:TURN SIGNAL

| 134,951 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the...

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller,...

View full details →

Recall 21V035000 — BACK OVER PREVENTION:SOFTWARE

| 134,951 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2018 Tesla Model S and 2016-2018 Model X vehicles with a center display equipped with a NVIDIA Tegra 3 processor and an 8GB eMMC NAND flash memory device. When the 8GB eMMC NAND flash memory device for the center display reaches lifetime wear, the eMMC controller will no longer be able to maintain the...

Consequence: The eMMC controller wear-out condition can cause the loss of the rearview camera display, defrost/defog control settings, and exterior turn signal lighting, reducing visibility and increasing the risk of a crash.

Remedy: Owners should ensure their vehicles are operating firmware release 2020.48.48.12 or newer, which will alert owners if the eMMC is approaching lifetime wear. Tesla will notify owners, and will replace the VCM daughterboard with one containing an enhanced eMMC controller,...

View full details →

Recall 20V062000 — STEERING:ELECTRIC POWER ASSIST SYSTEM

| 14,113 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2015-2016 Model X vehicles. The aluminum bolts that attach the power steering gear assist motor to the gear housing may corrode and fracture causing a reduction or complete loss of power steering assist.

Consequence: Loss of power steering assist would require a higher steering effort, especially at lower speeds, which may increase the risk of a crash.

Remedy: Tesla will notify owners, and Tesla Service Centers will replace the steering gear mounting bolts with coated steel bolts, and add a corrosion-preventative sealer to the steering gear motor housing and motor connection bolts. If the mounting bolts are found...

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Recall 20V710000 — STRUCTURE:BODY

| 9,136 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model X vehicles. The front and spine cosmetic roof trim may have been adhered to the vehicle without first using primer. As a result, one or both pieces of trim may separate from the vehicle while moving.

Consequence: Trim that separates from the vehicle during use can cause a road hazard and increase the risk of a crash.

Remedy: Tesla will notify owners, and dealers will test the roof trim adhesion, and, as necessary, apply primer, free of charge. The recall began January 15, 2021. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is...

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Recall 17V260000 — PARKING BRAKE

| 31,709 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016 Model S and Model X vehicles. The electric parking brake calipers have an internal gear that may be improperly manufactured, possibly resulting in the gear fracturing during parking brake application or release.

Consequence: If the gear breaks during parking brake release, the vehicle will not be able to be moved. If the gear breaks during parking brake application, the parking brake may not adequately hold the vehicle, potentially resulting in the vehicle rolling, increasing the risk of a crash.

Remedy: Tesla will notify owners, and service centers will replace both the left and right electric parking brake calipers, free of charge. The recall began March 6, 2018. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall...

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Recall 17V639000 — SEATS:MID/REAR ASSEMBLY

| 4,582 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2016-2017 Model X vehicles. The left-side, second row, reclining seat backs may not fully latch due to having incorrectly adjusted recliner mechanism cables. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems," and 210, "Seat Belt Assembly Anchorages."

Consequence: If the seat back moves forward in the event of a crash, it can increase the risk of injury.

Remedy: Tesla will notify owners, and Tesla service technicians will correct the cable adjustment for the left-side, fold-flat, second row, seat recliner mechanism, free of charge. The recall began on November 10, 2017. Owners may contact Tesla customer service at 1-877-798-3752....

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Recall 16V192000 — SEATS:MID/REAR ASSEMBLY

| 2,676 vehicles affected

Defect: Tesla Motors, Inc. (Tesla) is recalling certain model year 2016 Model X vehicles manufactured September 29, 2015, to March 30, 2016. In the affected vehicles, the third row seat back may move forward under load such as in a frontal collision. As such, the vehicles do not conform to Federal Motor Vehicle Safety Standard (FMVSS) number 207, "Seating Systems."

Consequence: If the third row seat does not remain in its adjusted position, there may be an increased risk of injury to an occupant in the event of a crash.

Remedy: Tesla will notify owners, and dealers will replace all affected third row seats, free of charge. The recall began on April 20, 2016. Owners may contact Tesla customer service at 1-844-248-3752 or by email at [email protected]. Tesla's number for this...

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Owner Complaints for the 2016 TESLA MODEL X

675 complaints have been filed with NHTSA for the 2016 TESLA MODEL X. Below is a breakdown by vehicle component.

Suspension
Complaints: 148 15 Crashes 3 Fires 13 Injuries 1 Death
Electrical System
Complaints: 90 12 Crashes 2 Fires 6 Injuries
Unknown Or Other
Complaints: 88 15 Crashes 1 Fire 12 Injuries
Steering
Complaints: 55 7 Crashes 3 Injuries
Structurebody
Complaints: 48 12 Crashes 1 Fire 8 Injuries
Vehicle Speed Control
Complaints: 33 19 Crashes 5 Injuries
Visibilitywiper
Complaints: 25
Service Brakes
Complaints: 23 6 Crashes
Forward Collision Avoidance Automatic Emergency Braking
Complaints: 16 3 Crashes 3 Injuries
Exterior Lighting
Complaints: 13
Forward Collision Avoidance Adaptive Cruise Control
Complaints: 13 1 Crash
Power Train
Complaints: 13 3 Crashes 1 Injury
Wheels
Complaints: 12 2 Crashes
Air Bags
Complaints: 10 7 Crashes 7 Injuries
Engine
Complaints: 10 1 Crash 1 Injury
Electronic Stability Control Esc
Complaints: 9 4 Crashes 1 Injury
Seats
Complaints: 7
Latcheslockslinkagesdoorslatch
Complaints: 6
Structure
Complaints: 6 2 Crashes 1 Injury
Visibility
Complaints: 6
Back Over Prevention
Complaints: 5
Fuelpropulsion System
Complaints: 5 3 Crashes
Lane Departure Assist
Complaints: 5
Back Over Prevention Warnings
Complaints: 4
Forward Collision Avoidance Warnings
Complaints: 4 1 Crash
Lane Departure Warning
Complaints: 3 1 Crash
Back Over Prevention Sensing System Camera
Complaints: 2
Lane Departure Blind Spot Detection
Complaints: 2
Back Over Preventiondisplay Function
Complaints: 1
Electrical Systemadasautonomousself Driving
Complaints: 1
Equipment
Complaints: 1 1 Crash 1 Injury
Equipmentelectricalinfotainment
Complaints: 1
Latcheslockslinkages
Complaints: 1
Latcheslockslinkagesdoorslock
Complaints: 1 1 Crash 1 Injury
Seat Belts
Complaints: 1
Structurebodydoor
Complaints: 1
Structurebodydoorhandleinterior
Complaints: 1
Suspensionfrontcontrol Arm
Complaints: 1
Suspensionfrontcontrol Armupper Arm
Complaints: 1
Tires
Complaints: 1
Visibilitysunmoon Roof Assembly
Complaints: 1
Visibilitywindshield
Complaints: 1

Most Recent Complaints

#11713627 | STEERING | | 80,000 miles
The contact owns a 2016 Tesla Model X. The contact stated that while driving during a rainstorm, the power steering assist feature suddenly failed, and the steering wheel became difficult to turn in either direction. The driver was able to forcefully turn the steering wheel and drive the vehicle a short distance to the residence. The vehicle was later towed to the local Tesla Service Center who diagnosed that the steering rack circuit board had failed and needed to be replaced. The vehicle was not yet repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the VIN was not included in NHTSA Campaign Number: 20V062000 (STEERING). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 80,000.
2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ Tesla is charging for replacement despite known EPB defect and recall affecting 2016 Model X vehicles. This is a safety-related braking issue.
#11712871 | SERVICE BRAKES | | N/A miles
2016 Tesla Model X experienced Electronic Parking Brake failure with alerts stating ‘parking brake did not release.’ Tesla is charging for replacement despite known EPB defect and recall affecting 2016 Model X vehicles. This is a safety-related braking issue.
#11710187 | SERVICE BRAKES | | N/A miles
While driving a notification popped up, parking brake may not be applied while driving. This notification appears in rain or snow making me think it is weather related malfunctioning.
Description of Problem: INSTRUMENT CLUSTER COMPLETE FAILURE My 2016 Tesla Model X instrument cluster has completely failed and permanently displays "CAR OFF" regardless of the actual vehicle status, including while actively driving at highway speeds. Critical Information I CANNOT See While Driving: Gear position (P, D, R, N) - I have no visual confirmation of what gear the vehicle is in Vehicle speed/speedometer Warning lights (brake, ABS, tire pressure, etc.) Battery status Any critical safety alerts This is an extremely dangerous condition that prevents me from knowing essential driving information required to operate the vehicle safely. Federal Safety Violations: This defect clearly violates Federal Motor Vehicle Safety Standards (FMVSS) No. 101 and No. 102. Gear position indicators must be "permanently displayed in view of the driver" Critical safety information must be accessible to a properly seated and belted driver Instrument panels must provide essential vehicle status information Tesla's Pattern of Similar Recalls: Tesla has previously recalled vehicles for similar instrument cluster issues: 2023 Recall (NHTSA Campaign 23V-404): Tesla recalled 2012-2023 Model S and 2016-2024 Model X vehicles for incorrect instrument panel warning light font size, specifically stating that warning lights with smaller fonts "can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash." 2022 Recall (Multiple campaigns): Tesla recalled Model S and Model X vehicles for touchscreen failures affecting backup camera, window defroster/defogger, and instrument cluster displays.

View all Suspension complaints →

Safety Rating for the 2016 TESLA MODEL X

NHTSA has not yet tested the 2016 TESLA MODEL X in its New Car Assessment Program.

Technical Service Bulletins for the 2016 TESLA MODEL X

Tesla, Inc. has issued 70 technical service bulletins (TSBs) for the 2016 TESLA MODEL X. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

SB-24-12-008 — STRUCTURE:BODY

On some Model X vehicles, the front roof applique and/or center spine applique may have been applied to the roof without the use of primer, which could cause the applique(s) to separate from the roof. This bulletin employs an improved inspection process which replaces the one for SB-20-12-005.

2024.20.1_0524.pdf — UNKNOWN OR OTHER

Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content...

SB-22-11-002 R1 — ELECTRICAL SYSTEM

One or both front door drive units and front door harnesses may require replacement due to corrosion.

OwnersB — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

developH — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Owner's Manual.

ManualQ — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

ManualK — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

DocumentationB — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

SB1611006R3 — VEHICLE SPEED CONTROL

Early front door latches are susceptible to water ingress, which might cause the touchscreen to show the door in the wrong position or prevent the door from opening and closing automatically. The door can still be opened with the inside handle.

Manual-2 — EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

Showing 10 of 70 technical service bulletins.

NHTSA Investigations for the 2016 TESLA MODEL X

NHTSA has opened 1 investigation into potential safety defects in the 2016 TESLA MODEL X.

Investigation DP20001 — ELECTRICAL SYSTEM Closed

Opened:

Sudden Unintended Acceleration

Other Model Years of the TESLA MODEL X

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Other TESLA Models

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