2021 TESLA MODEL X — Problems, Recalls & Safety Data

Steering got stuck on the road while driving. I couldnt move or change lanes. It was really scary. Then I slowed down and then I had tp pull out of the road to the shoulder. Then I waited for 20-30 mins and restarted the car. Then it worked. I was able to go home. I contacted Tesla and they said they need to look into the issue. At the service center, now they are saying they need to replace entire steering system and the cost is 5000. This is not fair and unprofessional. And it is very scary experience.

Heavy steering warning. Steering gear left hand drive.

While driving our screen shut down, autopilot and GPS stopped working and the doors would not open. My kids were stuck on multiple occasions and had to climb through the front seats. Tesla has already confirmed that the Driver Assistance System ECU (Turbo A and Turbo B processors) is a known issue. Over 1600 cases reported. This defect disables safety-critical driver-assist functions without warning, which meets the federal definition of a safety defect under 49 U.S.C. § 30102. Provide a free remedy to owners — including replacement at no cost — as required by 49 U.S.C. § 30120. Telsa denied coverage because we are out of warranty. I asked whether the known issue has been reported and why it is not being covered as a known safety defect. Because the problem involves loss of a safety system, it should not be treated as routine maintenance or wear and tear. It is a known safety defect and therefore must be reported and remedied at Tesla’s expense. Tesla refuse to address my concern and would only let me talk to store manager. They told me I had to email business resolutions to get more information. I have not heard back. I was forced to spend $2k to get my car fixed

While driving our screen shut down, autopilot and GPS stopped working and the doors would not open. My kids were stuck on multiple occasions and had to climb through the front seats. Tesla has already confirmed that the Driver Assistance System ECU (Turbo A and Turbo B processors) is a known issue. Over 1600 cases reported. This defect disables safety-critical driver-assist functions without warning, which meets the federal definition of a safety defect under 49 U.S.C. § 30102. Provide a free remedy to owners — including replacement at no cost — as required by 49 U.S.C. § 30120. Telsa denied coverage because we are out of warranty. I asked whether the known issue has been reported and why it is not being covered as a known safety defect. Because the problem involves loss of a safety system, it should not be treated as routine maintenance or wear and tear. It is a known safety defect and therefore must be reported and remedied at Tesla’s expense. Tesla refuse to address my concern and would only let me talk to store manager. They told me I had to email business resolutions to get more information. I have not heard back. I was forced to spend $2k to get my car fixed

After completing a 17.5-hour, ~1,000-mile non-stop road trip from Florida to Texas using Autopilot with no interventions or issues, the following week this vehicle experienced a sudden and total steering failure while slowly turning through my residential neighborhood. The steering locked up without warning and caused the car to drift partially into the opposing lane. No power steering warning was shown prior to the failure. Tesla Service diagnosed and replaced both the Front Body Controller (Part #1585663-00-C) and the Steering Gear Assembly (Part #1070801-00-F) under warranty. This is an extremely dangerous failure scenario — had it occurred at high speed, the outcome could have been catastrophic. I am reporting this to ensure it’s documented and investigated, as it appears consistent with similar steering failure complaints in 2021+ Model X vehicles.