2024 TESLA MODEL X — Problems, Recalls & Safety Data

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N/A

Safety Rating

32

Owner Complaints

4 Crashes

8

Recalls

ACTIVE RECALL

5

Service Bulletins

0

Investigations

Overview of the 2024 TESLA MODEL X

The 2024 TESLA MODEL X has received a total of 32 safety complaints filed with the National Highway Traffic Safety Administration (NHTSA). There have been 19 recall campaigns affecting this vehicle, covering issues with AIR BAGS, ELECTRICAL SYSTEM:HORN, BACK OVER PREVENTION:SOFTWARE. 5 technical service bulletins have been issued by Tesla, Inc. for this model year. The most commonly reported problems involve the Unknown Or Other (5 complaints), Forward Collision Avoidance Adaptive Cruise Control (4 complaints), and Forward Collision Avoidance Automatic Emergency Braking (4 complaints).

Recalls for the 2024 TESLA MODEL X

NHTSA has recorded 19 recalls for the 2024 TESLA MODEL X, potentially affecting up to 10,801,547 vehicles.

Recall 25V172000 — AIR BAGS

| 91 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Consequence: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall...

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Recall 25V172000 — ELECTRICAL SYSTEM:HORN

| 91 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and 2021-2025 Model X vehicles. An air bag with the incorrect horn pad may have been installed, preventing the horn from sounding.

Consequence: An inoperative horn may prevent the driver from alerting other drivers, increasing the risk of a crash.

Remedy: Tesla service will inspect and install an air bag with the correct horn pad as necessary, free of charge. Owner notification letters were mailed May 20, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall...

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Recall 25V002000 — BACK OVER PREVENTION:SOFTWARE

| 239,382 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge....

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Recall 25V002000 — BACK OVER PREVENTION:SOFTWARE

| 239,382 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge....

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Recall 25V002000 — ELECTRICAL SYSTEM

| 239,382 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge....

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Recall 25V002000 — ELECTRICAL SYSTEM

| 239,382 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024-2025 Model 3, Model S, 2023-2025 Model X, and Model Y vehicles. The computer circuit board may short, resulting in the loss of the rearview camera image. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 111, "Rear Visibility."

Consequence: A rearview camera that does not display an image reduces the driver's rear view, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. Tesla will also identify any vehicles that experienced a circuit board failure, or stress that may lead to a circuit board failure, and replace the affected computers, free of charge....

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Recall 24V967000 — AIR BAGS:FRONTAL:DRIVER SIDE:CUSHION

| 487 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2025 Model S and Model X vehicles. The driver's air bag could tear during deployment. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) numbers 208, "Occupant Crash Protection" and 212, "Windshield Mounting."

Consequence: A torn air bag may not adequately protect an occupant in a crash, increasing the risk of injury.

Remedy: Tesla service will replace the air bag assembly, free of charge. Owner notification letters were mailed February 21, 2025. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-20-001.

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Recall 24V904000 — EXTERIOR LIGHTING:HEADLIGHTS

| 25 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.

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Recall 24V904000 — EXTERIOR LIGHTING:HEADLIGHTS

| 25 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.

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Recall 24V904000 — EXTERIOR LIGHTING:HEADLIGHTS

| 25 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2024 Model X vehicles. The parking lights and low beam headlights may flicker. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 108, "Lamps, Reflective Devices, and Associated Equipment."

Consequence: Flickering headlights or parking lights may not suffciently illuminate the roadway, increasing the risk of a crash.

Remedy: Tesla released an over-the-air (OTA) software update, free of charge. All vehicles were updated by September 17, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-017.

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Recall 24V554000 — ELECTRICAL SYSTEM:SOFTWARE

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V554000 — ELECTRICAL SYSTEM:SOFTWARE

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V554000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V554000 — LATCHES/LOCKS/LINKAGES:HOOD:LATCH

| 1,849,638 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model 3, Model S, Model X, and 2020-2024 Model Y vehicles. The hood latch assembly may fail to detect an unlatched hood condition after the hood has been opened.

Consequence: An unlatched hood can fully open, obstructing the driver's view and increasing the risk of a crash.

Remedy: Tesla has released an over-the-air (OTA) software update, free of charge. Owner notification letters were mailed September 24, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-012.

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Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

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Recall 24V376000 — SEAT BELTS:FRONT:WARNING LIGHT/DEVICES

| 125,233 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2024 Model S, 2015-2024 Model X, 2017-2023 Model 3, and 2020-2023 Model Y vehicles. In the event of an unbelted driver, the seat belt warning light and audible chime may not activate as intended. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number 208, "Occupant Crash...

Consequence: A seat belt warning system that fails to alert occupants of an unbelted seat belt can increase the risk of injury during a crash.

Remedy: Tesla will release an over-the-air (OTA) software update. Owner notification letters were mailed July 26, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-008.

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Recall 24V051000 — ELECTRICAL SYSTEM: INSTRUMENT CLUSTER/PANEL

| 2,193,869 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2012-2023 Model S, 2016-2024 Model X, 2017-2023 Model 3, 2019-2024 Model Y, and 2024 Cybertruck vehicles. An incorrect font size is displayed on the instrument panel for the Brake, Park, and Antilock Brake System (ABS) warning lights. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard number...

Consequence: Warning lights with a smaller font size can make critical safety information on the instrument panel difficult to read, increasing the risk of a crash.

Remedy: Tesla began releasing an over-the-air (OTA) software update, free of charge. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-24-00-003.

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Recall 23V743000 — STEERING: STEERING WHEEL/HANDLE BAR

| 194 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Consequence: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

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Recall 23V743000 — AIR BAGS:FRONTAL

| 194 vehicles affected

Defect: Tesla, Inc. (Tesla) is recalling certain 2021-2024 Model S and Model X vehicles. An incorrect air bag may have been installed when the steering yoke or round steering wheel was replaced with a different style of yoke or steering wheel.

Consequence: An air bag that is not designed to function with the replacement steering yoke or wheel may deploy incorrectly, increasing the risk of injury during a crash.

Remedy: Tesla Service will inspect and replace the driver air bag as necessary, free of charge. Owner notification letters were mailed January 2, 2024. Owners may contact Tesla customer service at 1-877-798-3752. Tesla's number for this recall is SB-23-20-005.

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Owner Complaints for the 2024 TESLA MODEL X

32 complaints have been filed with NHTSA for the 2024 TESLA MODEL X. Below is a breakdown by vehicle component.

Most Recent Complaints

#11710192 | UNKNOWN OR OTHER | | N/A miles
It was a windy day I was driving to work I was only driving max 14 mph and there were leaves flying due to the wind and without any warning the phantom break came on and my car just randomly stopped. It was in my neighborhood at 1830. It left me traumatized for few minutes because there was no need for the car to randomly stop like it did. The outcome could have been an injury if I was on the freeway or if a car was behind me. Till this day ever time I drive it i wonder if I will have the same incident again.
#11693108 | ELECTRICAL SYSTEM | | N/A miles
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which the vehicle has either driven off the road or abruptly slammed on the brakes without warning. Despite two prior service appointments at the Tesla Service Center in Sarasota, FL, these issues remain unresolved. We also scheduled a third appointment, which Tesla later cancelled.
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which the vehicle has either driven off the road or abruptly slammed on the brakes without warning. Despite two prior service appointments at the Tesla Service Center in Sarasota, FL, these issues remain unresolved. We also scheduled a third appointment, which Tesla later cancelled.
#11693108 | STEERING | | N/A miles
I am writing to express my deep concern regarding ongoing safety and service issues with my 2024 Tesla Model X. This is the third Tesla vehicle we’ve owned, and while our previous two vehicles performed excellently, this one has presented serious and recurring problems with the Full Self-Driving (FSD) system. Since the second service visit, we have experienced four separate incidents in which the vehicle has either driven off the road or abruptly slammed on the brakes without warning. Despite two prior service appointments at the Tesla Service Center in Sarasota, FL, these issues remain unresolved. We also scheduled a third appointment, which Tesla later cancelled.
#11691987 | POWER TRAIN | | N/A miles
Tesla remotely blocks a car powertrain without warning if a service invoice wasn’t paid before leaving a service center. This poses a safety risk because the car might unexpectedly become non-driving, such as after returning from a hike with young kids in a remote area, without water, food, or medications. To reproduce this issue, follow these steps: 1. Leave a Tesla service before a service or part is charged to the card on file (this can happen for various reasons). 2. Park the car in an underground parking garage or a remote area with no cellular connectivity. 3. Attempt to return home. The result is that the car will be blocked by an unknown PIN, even if the invoice was automatically charged to the card on file while driving. Without Internet connectivity, it’s impossible to work around the PIN. The car has be towed to an area with cellular connectivity to resolve the issue.

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Safety Rating for the 2024 TESLA MODEL X

NHTSA has not yet tested the 2024 TESLA MODEL X in its New Car Assessment Program.

Technical Service Bulletins for the 2024 TESLA MODEL X

Tesla, Inc. has issued 5 technical service bulletins (TSBs) for the 2024 TESLA MODEL X. TSBs are notices sent by manufacturers to their dealers describing a known issue and the recommended repair procedure.

fsd-12-5_072024.pdf — UNKNOWN OR OTHER

Tesla does not provide physical owner's manual copies. Instead, all available owner’s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner’s manual content...

OwnersC — EQUIPMENT:ELECTRICAL:INFOTAINMENT:SOFTWARE

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

OwnersC — EQUIPMENT:ELECTRICAL:INFOTAINMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

OwnersC — EQUIPMENT

Tesla does not provide physical owner's manual copies. Instead, all available owner?s manual content is integrated into the vehicle software, and only the content relevant for a given vehicle, based on vehicle configuration and software version installed, is displayed on its touchscreen. This file contains all available owner?s manual content...

SB2432005 — STEERING

On certain Model S and Model X vehicles built from February 2021 to January 3, 2024, the material of the steering yoke cover might be susceptible to peeling (Figures 1 and 2).

NHTSA Investigations for the 2024 TESLA MODEL X

There are no NHTSA defect investigations on record for this vehicle.

Other Model Years of the TESLA MODEL X

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Other TESLA Models

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