NHTSA Complaint #11267965 — 2011 CHEVROLET MALIBU

WHILE DRIVING ON THE ROAD, THE CAR WILL JUST STOP MOVING FORWARD ALTHOUGH THE ENGINE IS STILL RUNNING. WE HAVE TO IMMEDIATELY PULL OFF THE SIDE OF THE ROAD, WHICH IS VERY DIFFICULT TO DO IN HEAVY TRAFFIC. THE INDICATOR LIGHTS FOR POWER STEERING / ESC COME ON AND THE CHIMES RING 3 TIMES. UPON STOPPING THE CAR, IF THE ENGINE REMAINS OFF FOR APPROXIMATELY 5 MINUTES, THEN THE CAR WILL START BACK UP AND RUN NORMALLY FOR UP TO 2 MONTHS BEFORE IT HAS THE SAME PROBLEM AGAIN. THIS HAS HAPPENED AT LEAST 6 TIMES OVER THE PAST 18 MONTHS. WE HAVE HAD THE CAR TO THE LOCAL CHEVROLET DEALER IN ST. LOUIS 4 TIMES BUT THEY HAVE BEEN UNABLE TO DETERMINE THE SOURCE OF THE PROBLEM. THEY HAVE REPLACED A NUMBER OF PARTS RELATED TO THE POWER STEERING BUT THIS HAS PROVEN TO BE INEFFECTIVE. WE ALSO REPLACED THE BATTERY AND CLEANED THE CABLES WITH NO RESULTS. THIS IS A REAL SAFETY ISSUE AND THE MECHANICS AT THE DEALER HAVE NO IDEA HOW TO FIX IT. WE CANNOT BELIEVE OUR 2011 MALIBU IS THE ONLY CAR WITH THIS PROBLEM.