NHTSA Complaint #11267629 — 2016 RAM 3500

TL* THE CONTACT OWNS A 2016 RAM 3500. THE CONTACT RECEIVED A RECALL NOTICE FOR NHTSA CAMPAIGN NUMBER: 18E096000 (STEERING). THE CONTACT TOOK THE VEHICLE TO HUMES CHRYSLER JEEP DODGE & RAM (1010 ROUTE 19 NORTH, WATERFORD, PA 16441, (888) 571-5737) WHERE THE RECALL REPAIR WAS PERFORMED. THE VEHICLE WAS RETURNED TO THE CONTACT. A FEW MONTHS LATER, THE VEHICLE NEEDED THE OUTER TIE ROD REPLACED AND A FRONT END ALIGNMENT. THE CONTACT TOOK THE VEHICLE TO AN INDEPENDENT MECHANIC AND WAS INFORMED THAT, DUE TO A WELDING THAT HAD BEEN PERFORMED ON THE VEHICLE FROM THE RECALL REPAIR, THE VEHICLE COULD NOT BE REPAIRED. THE MANUFACTURER WAS NOTIFIED AND STATED THAT THE WELDING WAS AN APPROVED REPAIR BY NHTSA AND HE WOULD NEED TO CONTACT NHTSA FOR MORE INFORMATION. THE VIN WAS UNKNOWN. THE CONTACT HAD NOT EXPERIENCED A FAILURE. *BF *TP