NHTSA Complaint #11267301 — 2017 JEEP CHEROKEE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11267301
Vehicle	2017 JEEP CHEROKEE
Component	ELECTRICAL SYSTEM
Date of Incident	October 9, 2019
Date Filed	October 9, 2019
Mileage	44,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MO

Consumer Description

MY 2017 JEEP CHEROKEE HAS 44,000 MILES ON IT. WHEN I TURNED IT ON THIS MORNING I GOT A MESSAGE THAT SAID "SHIFTER SERVICE". I HADN'T SHIFTED OR ANYTHING AT THAT POINT. I DROVE FOR ABOUT 10 BLOCKS AND IT STAYED ON THE WHOLE TIME. I THEN TURNED OFF THE CAR FOR A FEW MINUTES. WHEN I TURNED IT BACK ON, THE MESSAGE HAD DISAPPEARED. I CALLED THE DEALERSHIP AND THEY SAID IT COULD BE SOMETHING AS SIMPLE AS A LOOSE WIRE, OR AS COMPLEX AS AN ENTIRE SYSTEM REPLACEMENT. I'VE READ ONLINE THAT MANY PEOPLE ARE GETTING THIS SAME MESSAGE. AT THIS TIME THERE'S NO RECALL FOR IT.

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