NHTSA Complaint #11267256 — 2012 FORD EXPEDITION

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11267256
Vehicle 2012 FORD EXPEDITION
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 130,200 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State CO

Consumer Description

IDENTICAL TO NUMEROUS OTHER REGISTERED COMPLAINTS (JUNE 4, 2018 NHTSA ID NUMBER: 11099593, SEPTEMBER 26, 2018 NHTSA ID NUMBER: 11131784, JUNE 14, 2018 NHTSA ID NUMBER: 11101913, APRIL 9, 2018 NHTSA ID NUMBER: 11084000, AUGUST 8, 2016 NHTSA ID NUMBER: 10894005): SUDDEN DECELERATION WITH GAUGES FLASHING - WRENCH LIGHT ON, MILES TO ZERO WITH NO NUMBERS, SPEEDOMETER FAILS. AT THE SAME TIME, THE CAR BEGINS BUCKING WITH SUDDEN ACCELERATION AND DECELERATION, BUT ULTIMATELY THE VEHICLE IS LOSING POWER AND ACCELERATION IS LIMITED OR USELESS. SEVERAL TIMES I COULD RESET THE ENGINE PROBLEM BY TURNING THE VEHICLE OFF AND RESTARTING. THE LAST TWO TIMES IT OCCURED WHEN ACCELERATING FROM A STOP AND THE VEHICLE REFUSED TO SHIFT FROM 1ST GEAR. I ATTEMPTED TO RESTART IT AFTER PULLING OFF THE ROAD BUT IT DID NOT FIX IT THIS TIME. (AND ON THESE OCCASIONS THE DASH LIGHTS DID NOT CHANGE RIGHT AWAY/FIRST). I PULLED OVER 3 MORE TIMES AND TRIED SHIFTING THROUGH ALL THE GEARS MANUALLY, INCLUDING USING THE 4WD TOGGLE, AND THAT FINALLY ALLOWED THE CAR TO SHIFT NORMALLY. THIS IS EXTREMELY DANGEROUS AND AT HIGHER SPEEDS CAN CAUSE THE CAR TO LOSE TRACTION. I'VE BEEN FORTUNATE THAT THIS HAS ONLY HAPPENED TWICE AT 65MPH AND I WAS IN A POSITION TO GET TO THE SIDE OF THE ROAD WITHOUT INCIDENT. THE TOTAL NUMBER OF TIMES HAS BEEN 8 IN APPROXIMATELY 2,000 MILES OF DRIVING. IF THIS HAPPENS NOW THAT SNOW AND ICE ARE ON THE ROAD, IT COULD CAUSE A CATASTROPHIC CRASH.

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