NHTSA Complaint #11266858 — 2017 NISSAN MURANO

WHILE DRIVING WITH THE CRUISE CONTROL ENGAGED ON MY 2017 NISSAN MURANO, A MESSAGE APPEARS ON DASH: UNAVAILABLE FRONT RADAR OBSTRUCTION. THE CRUISE CONTROL DISENGAGES AT THAT POINT, REQUIRING THE DRIVER TO USE THE ACCELERATOR. AT THAT POINT, I THINK THE AUTOMATIC BRAKING IS ALSO DISABLED. THE CAR CURRENTLY HAS ABOUT 38000 MILES ON IT AND IS 2 YEARS OLD. THE FREQUENCY OF THE PROBLEM HAS INCREASED OVER TIME. I CHECKED TO MAKE SURE THE SENSOR AT THE FRONT BUMPER IS CLEAN. THIS ERROR WILL HAPPEN ON DAYS WITH NO RAIN OR SNOW. AT FIRST, IT ERRORED WHEN EXITING A TUNNEL, BUT NOW IT OCCURS RANDOMLY (BUT SO FAR ONLY WHEN USING CRUISE CONTROL). SINCE IT IS OVER THE 36000 MILE WARRANTY, NISSAN REQUIRES A DIAGNOSIS FROM THE DEALER. THIS IS A SAFETY PROBLEM THAT SHOULD HAVE A RECALL. I ALSO RECENTLY RENTED A 2018 NISSAN ALTIMA WHILE ON VACATION, AND IT WAS REALLY BAD. IT ERRORED ABOUT EVERY 5 MINUTES, EVEN WITHOUT CRUISE CONTROL. NISSAN HAS A RECALL FOR THE ROGUE MODEL. ACCORDING TO INFORMATION ON THE INTERNET, THE PROBLEM IS A SENSOR MANUFACTURED BY BOSCH.