NHTSA Complaint #11265906 — 2011 HYUNDAI TUCSON

MY CAR HAD A RECALL THAT WAS GOING ON FOR ABOUT A YEAR WITH MY CAR STALLING AND SMELLING OF BURNING OIL. EARLY THIS YEAR A LETTER WAS MAILED STATING RECALL IN BEING INVESTIGATED, (CAMPAIGN 181) THE END OF SEPTEMBER I GOT THE OFFICIAL LETTER ABOUT THE RECALL AND WHAT I NEEDED TO DO. IT TOOK A 1 WEEKS TO GET THE CAR IN. MY CAR STALLED TWICE DURING THAT TIME. DAYS BEFORE MY CAR GOT FIXED MY CAR STALLED TWICE, AND I START HEARING A LOUD NOISE IN WHICH I FOUND OUT AFTER THE RECALL WAS FIXED THAT MY VALVE COVERS NEEDED REPLACED. THE TECHNICIAN SAID THAT IT COULD NOT BE FIXED BECAUSE ENGINE WAS BAD. I HAD A CORPORATE REPRESENTATIVE WHO DID NOTHING, AND I HAD TO CALL 500 TIMES TO HAVE IT ESCALATED TO A CORPORATE MANAGER. AFTER I GOT A CORPORATE MANAGER IS WHEN GRAYSON HYNDAUI DECIDED TO GIVE ME AN ESTIMATE. MY CAR HAS BEEN PARKED AT HOME SINCE 9/24/2019 AND I HAVE PAID TO RENT A CAR SINCE THAT DAY AN TILL THIS DAY. I WANT THIS RESOLVED ASAP.