NHTSA Complaint #11265265 — 2015 FORD TAURUS

STEERING FAULT SERVICE NOW AND SERVICE ADVANCEDTRAC WARNING LIGHTS CAME ON WHILE DRIVING 40-50 MPH ON HIGHWAY. STEERING BECAME VERY DIFFICULT AND UNSAFE. SLOWING DOWN AND TAKING A CORNER ON SIDE STREET TO GET HOME WAS EXTREMELY HARD TO TURN STEERING WHEEL. TURNED CAR OFF. RESTARTED AND EVERYTHING BACK TO NORMAL. BROUGHT IN TO DEALER AS MY WIFE HAS SOME UPCOMING TRIPS AND WANTED CAR SAFE. THEY SAID SCAN SHOWED U0420 AND C200D. THE DEALER SAID FAULT WAS THE ANGLE SENSOR AND THAT WAS PART OF STEERING GEAR ASSEMBLY. WHOLE ASSEMBLY REQUIRED REPLACEMENT. DEALER ADVISED THERE WAS A RECALL APPLYING TO SAME ISSUE ON 2013 TAURUS BUT NOT CURRENTLY ON 2015. CALLED FORD CUSTOMER SERVICE AND THEY ADVISED THE SAME AS DEALER AND RECOMMENDED REPORTING IT TO NHTSA. COST $2757.43 TO FIX A SERIOUS SAFETY ISSUE AND RE-ALIGNMENT.