NHTSA Complaint #11258580 — 2020 JEEP WRANGLER

NEW 2020 WRANGLER UNLIMITED RUBICON JUST A WEEK OLD. BEEN INTO DEALER 3 OF THOSE 7 DAYS FOR THE FOLLOWING: 1.) SIGNIFICANT PULL TO THE RIGHT ON FLAT SURFACE STREETS OR HIGHWAYS REGARDLESS OF SPEED. ALIGNMENT WAS DONE AND IN SPECS, YET THE PROBLEM EXISTS. ROTATED TIRES BACK TO BACK AND SIDE TO SIDE..NO FIX. CONSTANT CORRECTION REQUIRED EVERY FEW SECONDS MAKING IT NOT JUST A SAFETY ISSUE, BUT ALSO AN EXHAUSTING DRIVING EXPERIENCE. 2.) STEERING WHEEL IS OFF CENTERED ABOUT 5+ DEGREES TO THE RIGHT AND WANTS TO CONTINUOUSLY GO BACK TO THAT POSITION. DOES NOT ALIGN STRAIGHT. CAN FEEL IT RESISTING ME WANTING TO GO BACK OFF CENTER TO THE RIGHT. THERE IS PLAY IN THE STEERING WHEEL, AND YOU CAN SEE THAT IT WANTS TO STAY OFF CENTER ALL THE TIME. 3.) STEERING WHEEL WHEN MAKING A LEFT TURN IMMEDIATELY COMES BACK TOWARDS CENTER TO THE RIGHT AND FEELS LIKE IT RESISTS WHEN WANTING TO TURN LEFT; HOWEVER, WHEN MAKING A RIGHT TURN, THERE IS NO RESISTANCE AND IT DOES NOT COMEBACK TO CENTER WILLINGLY AS IT SHOULD. DEALER DOES NOT KNOW WHAT TO DO AT THIS POINT, AND ASKED THAT I WAIT FOR A SOFTWARE UPDATE TO COME OUT IN NEXT 3-6 MONTHS. I DO NOT FIND THIS TO BE AN ACCEPTABLE OPTION. SEE ALSO 11307713. *DSY*DT*JB*JB