NHTSA Complaint #11258532 — 2017 JEEP COMPASS

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number	11258532
Vehicle	2017 JEEP COMPASS
Component	ELECTRICAL SYSTEM
Date of Incident	January 1, 2019
Date Filed	September 27, 2019
Mileage	28,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	AZ

Consumer Description

AFTER COMING TO COMPLETE STOP, CAR ENGINE SHUTS OFF DUE TO START/STOP SYSTEM. WHEN RELEASING BREAK CAR CANNOT START BACK UP, ALL LIGHTS TURN ON, EMERGENCY BREAK IS AUTOMATICALLY ENABLED AND STALLS. I HAVE TO PUT THE CAR IN PARK, TURN OFF (EVEN THOUGH ENGINE IS NOT RUNNING) AND TURN BACK ON AND REMOVE THE EMERGENCY BREAK BEFORE I CAN ACCELERATE. THIS HAS HAPPENED ON BUSY INTERSECTIONS AND IS A BIG SAFETY HAZARD. I HAVE TAKEN VEHICLE TO DEALERSHIP AND THEY STATED THE BATTERY WAS BAD. BATTERY WAS REPLACED BUT THE ISSUE IS NOW MORE FREQUENT.

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