NHTSA Complaint #11256270 — 2013 TOYOTA AVALON

MY VEHICLE WHILE HOLDING THE BRAKE (STATIONARY) AT A STOP SIGH, THE VEHICLE ACCELERATED AND HIT THE BACK OF THE CAR IN FRONT.. FOR 5 DAYS IT WORKED AND THE FOLLOWING WEDNESDAY IT ACCELERATED AGAIN ( IN MOTION) WHILE PARKING IN THE HANDICAP SPACE AT IDLE SPEED AND BRAKES. TOYOTA MOTOR NORTH AMERICA, INC. SENT ME A LETTER THAT STATED THAT THEY COULD NOT FIND ANY PROBLEM WITH THE VEHICLE. THEIR INSPECTOR CALLED ME AND TOLD ME THE CAR WORKED GREAT AND THE MASTER WARNING SIGNAL WAS NOT FLASHING NOR BUZZING AND HE WOULD SEND ME A COPY OF THE COMPUTER PRINT OUT BUT IT WAS NEVER SENT. I DID GET SOME KIND OF A RECORD BUT IT COULD NOT BE COPIED, I TOOK A PICTURE OF IT BUT IT IS IN SOME TYPE CODE( A COMPUTER FILE) THE TEST CONSISTED OF A ACCELERATION AND STOPPING TEST 22 DAYS AFTER THE 1ST INCIDENT, THE CAR WORKED WELL FOR THE DAYS BETWEEN THE INCIDENTS. THE MASTER WARNING SIGNAL WAS FLASHING AND BUZZING, INSTRUCTIONS WAS TO STOP THE CAR AND HAVE IT TOWED TO A DEALER THEY DESCRIBED ONE INCIDENT , I DON'T KNOW WHICH INCIDENT THEY CHECKED FOR THERE WERE TWO INCIDENTS 5 DAYS APART. THE REPORT IS A SHAM I CAN SEND YOU A COPY OF THEIR LETTER. TEXT A COPY OF THIS COMPUTER INFO OR FORWARD THE E-MAIL WITH THE COMPUTER INFO THAT I COULD NOT COPY WITH MY COPIER. I DON'T UNDERSTAND ANY OF THE COMPUTER INFO.. *JS