NHTSA Complaint #11599833 — 2013 TOYOTA AVALON

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11599833
Vehicle	2013 TOYOTA AVALON
Component	UNKNOWN OR OTHER
Date of Incident	July 7, 2023
Date Filed	July 7, 2024
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	CA

Consumer Description

There is a very strong musty smell. 80% of the time it's when I turn on AC. 20% just at random driving times. Whenever car has sat longer then a few hours with all windows up. When open doors is has very musty smell. I have done everything to do with cleaning vehicle. This is a hybrid I'm a lil scared when it comes to electrical fire . Do to this musty smell. That means there is some type of fluid gathering somewhere. So what does Toyota plan on doing?

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