NHTSA Complaint #11255796 — 2019 HYUNDAI SANTA FE

TL* THE CONTACT OWNS A 2019 HYUNDAI SANTA FE. THE CONTACT STATED THAT THE VEHICLE'S SMART SYSTEM CAUSED THE VEHICLE TO BRAKE ON ITS OWN. ALSO, THE LANE CHANGE WAS NOT READING CORRECTLY AND PUSHED THE VEHICLE INTO THE WRONG LANE INTO A BARRIER. IN ADDITION, WHILE DEPRESSING THE BRAKE PEDAL, THE VEHICLE FAILED TO SLOW DOWN WHEN MAKING A RIGHT TURN. AFTER COMPLETING THE TURN, THE CONTACT WAS ABLE TO BRAKE. THE VEHICLE WAS TAKEN TO FITZGERALD HYUNDAI ROCKVILLE (11411 ROCKVILLE PIKE, ROCKVILLE, MD 20852, (301) 881-4000) TWICE WHERE IT WAS DIAGNOSED THAT THE SYSTEM WAS NOT CALIBRATING PROPERLY AND THE EASY PASS INTERFERED WITH THE SMART SYSTEM. THE EASY PASS WAS MOVED AWAY FROM THE CAMERA, BUT THE FAILURE RECURRED. THE MANUFACTURER WAS NOTIFIED OF THE FAILURE AND PROVIDED CASE NUMBER: 16086926. THE VEHICLE WAS NOT REPAIRED. THE APPROXIMATE FAILURE MILEAGE WAS 3,000. THE VIN WAS NOT AVAILABLE.