NHTSA Complaint #11310137 — 2019 HYUNDAI SANTA FE

SERVICE BRAKES issue reported to NHTSA

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Complaint Details

ODI Number	11310137
Vehicle	2019 HYUNDAI SANTA FE
Component	SERVICE BRAKES
Date of Incident	October 15, 2019
Date Filed	February 19, 2020
Mileage	13,600 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	PA

Consumer Description

MY VEHICLE APPLIES THE BRAKES WHILE DRIVING ON BUSY ROADS WHEN NOTHING IS IN MY PATH. I'VE ALMOST BEEN REAR ENDED A FEW TIMES BECAUSE OF IT AND HYUNDAI HAS NO RESOLUTION. THEN ALSO MY VEHICLE HAS LANE ASSIST AND THE COMPUTER FOUGHT ME STEERING THE WHEEL WHILE DRIVING DOWN THE HIGHWAY. HYUNDAI REPLACED STEERING COMPONENTS IN THE VEHICLE BUT DON'T KNOW WHY IT HAPPENED SO THEY NEVER DIAGNOSED THE PROBLEM. WE HAVE TRIED TO GO TO HYUNDAI ABOUT THE ISSUE BUT BASICALLY THEY ONLY CARE ABOUT OUR MONEY WE PAY AND NOT OUR SAFETY.

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