NHTSA Complaint #11254702 — 2012 FORD EDGE

ELECTRICAL SYSTEM issue reported to NHTSA

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Complaint Details

ODI Number 11254702
Vehicle 2012 FORD EDGE
Component ELECTRICAL SYSTEM
Date of Incident
Date Filed
Mileage 65,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State TX

Consumer Description

THIS IS NOW MY SECOND DOOR TO HAVE THIS ISSUE. THE "DOOR AJAR" MESSAGE/ALERT COMES ON WHEN THE DOOR IS CLOSED. THE FIRST TIME WAS DRIVER SIDE PASSENGER DOOR. THIS TIME IS THE DRIVER DOOR. THIS MESSAGE DOES NOT GO AWAY WHEN I DRIVE. IT TELLS ME TO SHIFT TO PARK. IT CHIMES AT ME EVERY TIME I COME TO A STOP. IT MAKES MY DOME LIGHTS STAY ON. MOST IMPORTANTLY, MY DOORS DO NOT LOCK WHILE DRIVING. I HAVE TWO CHILDREN IN THE VEHICLE WITH ME. WHEN I RUN INTO A STORE AND MY DAUGHTER STAYS IN THE CAR, SHE IS NOT ABLE TO LOCK THE DOORS WHILE I AM OUT. THIS IS VERY UNSAFE! FROM WHAT I SEE ONLINE THIS IS A VERY COMMON ISSUE. I AM DISTRACTED BY DRIVING WITH ALL OF THESE THINGS GOING ON ALL THE TIME. I WAS JUST QUOTED $450 TO FIX THIS PROBLEM. FIXING THIS ISSUE FOR THE 2ND TIME. DIFFERENT DOOR, SO, TWO MORE TO GO! THIS NEEDS TO BE FIXED AND RECALLED.

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