NHTSA Complaint #11254656 — 2015 HYUNDAI TUCSON

ELECTRONIC STABILITY CONTROL (ESC) issue reported to NHTSA

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Complaint Details

ODI Number	11254656
Vehicle	2015 HYUNDAI TUCSON
Component	ELECTRONIC STABILITY CONTROL (ESC)
Date of Incident	September 7, 2019
Date Filed	September 11, 2019
Mileage	N/A miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	TX

Consumer Description

FIRST TIME EVER MY VEHICLE QUIT WHILE I WAS DRIVING AFTER HAVING IT FOR 3 YEARS. I TOOK GREAT CARE OF MY VEHICLE. I HAD TO GET A TOW TRUCK TO TOW MY 2015 HYUNDAI TUSCON LIMITED TO DEALERSHIP. I WAS TOLD IT IS EXTERNAL COMPONENT WORN OUT AND IT WILL BE A WEEK BEFORE THEY CAN GIVE ME AN ANSWER. REALLY??? I ASKED IF THIS IS NORMAL. WOULDN'T GIVE ME AN ANSWER. THEY CANNOT PROVIDE A LOANER CAR. I THINK I NEED TO GO WITH DEALERSHIP THAT PROVIDE A LOANER CAR. I AM DO MY RESEARCH TO SEE IF I SHOULD CONTINUE BUYING HYUNDAI OR GO WITH DIFFERENT FORD OR CHEVY

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