NHTSA Complaint #10779152 — 2015 HYUNDAI TUCSON

LEASED JUNE 25, 2015 CAR ENGINE QUIT WHILE DRIVING WITHIN TWO TO THREE DAYS. KEY IN LOCKED POSITION DEALER ARRIVED-ABLE TO START CAR. EXPLANATION -PERHAPS KEY FOB TOO HEAVY. CHANGED KEY FOB. LAST WEEK CAR STOPPED AGAIN, ENGINE OFF/KEY IN LOCKED POSITION. PAST THREE MONTHS- MULTIPLE INTERMITTENT ELECTRICAL PROBLEMS CAR TAKEN IN FOR SERVICE- COULD NOT DUPLICATE.UNDERSTAND INTERMITTENT ELECTRICAL PROBLEM DIFFICULT TO FIND. I ASKED AFTER FIRST EVENT TO EXCHANGE THE CAR. HEATED PASSENGER SEAT CAME ON -PASSENGER NOTED . DOORS LOCK AND UNLOCK WITHOUT BEING LOCKED/UNLOCKED BY OWNER. HATCH DOES NOT OPEN AT TIMES, OVERHEAD PASSENGER LIGHT ON WHILE DRIVING. ENGINE RUNS ROUGH. A FRIEND DROVE X1 DAY UNAWARE OF ISSUES. LET ME KNOW IT RAN ROUGH/DID NOT APPEAR TO ENGAGE THE GEARS PROPERLY.THE AUTO HEAD LIGHT ON. AFTER GOING INTO THE HOUSE NOTICED LIGHTS STILL ON HAD TO TURN OFF MANUALLY. HAVE PICS.- RADIO ON BY ITSELF - TOLD PLUGGING IN MOBILE PHONE ACTIVATES RADIO YET RADIO CAME ON/PHONE NOT PLUGGED IN. VIDEOED. WITH IN THE LAST TWO WEEKS - DID NOT LOCK CAR RETURNED TO UNLOAD.DRIVER DOOR LOCKED, ALL OTHERS OPEN, HATCH WOULD NOT OPEN. VIDEOED. HAD TO OPEN DRIVER DOOR MANUALLY TO OPEN-VIDEOED. PICKING UP A FRIEND -UNABLE TO OPEN DOOR USING ARM LOCK RELEASE- TRIED KEY-NO LUCK. HAD TO OPEN MANUALLY.4 WITNESSES OF EVENTS. CAR NOT SAFE TO DRIVE WITH ENGINE TURNING OFF IN DRIVE/ON HIGHWAY. SERVICE MANAGER HELPFUL UNTIL TOLD LEMON LAW TO BE INVOKED- NO FURTHER CONTACT. CASE # 8112192 FILED WITH HYUNDAI/JULY-NO RESPONSE. CALLED AUG./SEPT. DID RECEIVE A CALL BACK LAST WEEK WITH A MESSAGE INDICATING THE SITUATION MOST LIKELY NOT RESOLVED THUS THIS EMAIL.. I AM IN SEATTLE DUE TO A FAMILY ILLNESS- NO ACCESS TO THE VIDEO'S-CAN SEND IF PROVIDED A REFERENCE NUMBER TO ASSOCIATE COMPLAINT WITH PICTURES/VIDEOS. I DO NOT WANT THE CAR AND DID OFFER TO EXCHANGE IN THE FIRST WEEK .