NHTSA Complaint #11254121 — 2014 FORD C-MAX

THE 2 BACK PASSENGER DOORS DO NOT FUNCTION PROPERLY. THEY BECOME STUCK WHEN CLOSED AND CANNOT BE OPENED IN A NORMAL MANNER. THE DOORS REQUIRE GREAT FORCE TO BE OPENED BECAUSE THE INSIDE DOOR PANEL COMES LOOSE AND CAUSES THE DOORS TO NOT OPERATE PROPERLY. THE DOORS CANNOT BE OPENED FROM THE INSIDE OF THE CAR AND MUST BE OPENED FORCEFULLY BY AN ADULT. THE MEANS THAT ANY CHILD SITTING IN THE BACK SEAT IS UNABLE TO EXIT THE CAR. THIS HAS HAPPENED ON MULTIPLE OCCASIONS AND HAPPENS RANDOMLY. THIS IS WAS NOTED BY FORD TO BE AN ISSUE WITH THE 2013 C MAX BUT THEY REFUSE TO ACKNOWLEDGE THE PROBLEM WITH THE 2014 C MAX MAKING THE 2014 A DEATH TRAP. REPEATED ATTEMPTS TO HAVE A DEALER FIX THE ISSUE HAVE FAILED.