NHTSA Complaint #11253320 — 2015 HYUNDAI SONATA

ENGINE issue reported to NHTSA

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Complaint Details

ODI Number	11253320
Vehicle	2015 HYUNDAI SONATA
Component	ENGINE
Date of Incident	August 30, 2019
Date Filed	September 5, 2019
Mileage	46,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	GA

Consumer Description

I PURCHASED MY 2015 HYUNDAI SONATA RECENTLY WITH ONLY 46K MILES ON IT. AFTER 3 WEEKS, THE ENGINE STARTED CLICKING LOUDLY AND IT LITERALLY SOUNDED LIKE A ROLLER COASTER BEING PULLED UPHILL WHEN UNDER LOAD. A WEEK LATER THE TICKING WAS CONSTANT. MY HUSBAND CHANGED MY OIL AND STRAINED IT, FINDING SMALL METAL FRAGMENTS IN THE OIL. THESE FRAGMENTS ARE FROM AN ENGINE DEFECT THAT HYUNDAI EVEN ADMITS HAVING. NOW AS THE SECOND OWNER, I HAVE NO SERVICE RECORDS PRIOR TO OWNERSHIP AND MY WARRANTY CLAIM WAS DENIED BECAUSE OF IT. HOW CAN THIS BE HAPPENING? HYUNDAI ADMITS DEFECT BUT ARE STILL ALLOWED TO RIP OFF CONSUMERS WITH BAD ENGINES? THE GDI HYUNDAI ENGINES ARE DEFECTIVE AND IT COST ME $3,000!

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