NHTSA Complaint #11253310 — 2017 JEEP COMPASS

UNKNOWN OR OTHER issue reported to NHTSA

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Complaint Details

ODI Number	11253310
Vehicle	2017 JEEP COMPASS
Component	UNKNOWN OR OTHER
Date of Incident	September 4, 2019
Date Filed	September 4, 2019
Mileage	47,000 miles
Crash	No
Fire	No
Injuries	0
Deaths	0
Vehicle Towed	No
State	MA

Consumer Description

2017 JEEP COMPASS LIMITED HAS EXPERIENCED 5 EPISODES OF STALLING AFTER COMING TO A STOP. VEHICLE IS EQUIPPED WITH THE AUTO STOP/START FEATURE AND EACH TIME THE AUTO STOP/START TURNS BACK ON, JUST AS THE VEHICLE BEGINS TO ACCELERATE, THE VEHICLE STALLS OUT AND SHUTS OFF. THE VEHICLE IS UNABLE TO BE IMMEDIATELY TURNED BACK ON AND MOVED TO SAFETY. THIS HAS OCCURRED 5 TIMES ON BUSY ROADS CAUSING A LIFE SAFETY HAZARD. ON THE 4TH TIME THIS OCCURRED A MECHANIC STATED IT WAS DUE TO LOW OIL. AN OIL CHANGE WAS CONDUCTED AND A WEEK LATER THE 5TH STALLING EPISODE OCCURRED, THIS TIME IN THE MIDDLE OF A BUSY STATE ROAD INTERSECTION DURING RUSH HOUR. FORTUNATELY ANY INJURY/ACCIDENT HAS BEEN AVOIDED, HOWEVER THESE INCIDENTS COULD EASILY LEAD TO SEVERE INJURY OR EVEN DEATH. A QUICK INTERNET SEARCH SHOWS EXTENSIVE SIMILAR REPORTS ABOUT THIS PARTICULAR VEHICLE.

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