NHTSA Complaint #11253111 — 2015 FORD TAURUS

TL* THE CONTACT OWNS A 2015 FORD TAURUS. THE VEHICLE EXPERIENCED LOSS OF POWER STEERING WHILE DRIVING STEERING THE VEHICLE REQUIRED ADDED EFFORT THE CONTACT BELIEVES FAILURE WAS POWER STEERING HOWEVER, THE MECHANIC WAS UNABLE TO VERIFY DUE TO NO CODES PRESENT AT DIAGNOSTIC THE CONTACT STATED THAT WHILE DRIVING AT APPROXIMATELY 50 MPH, WITHOUT WARNING THE POWER STEERING BECAME INOPERABLE. THE VEHICLE THEN STALLED. THE CONTACT STATED THAT EXTRA EFFORT WAS NEEDED IN MANEUVERING THE VEHICLE. THE CONTACT WAS ABLE TO RESTART THE VEHICLE AND THE VEHICLE PERFORMED AS INTENDED. THE VEHICLE WAS TAKEN TO AN INDEPENDENT MECHANIC TO BE DIAGNOSED. THE MECHANIC WAS UNABLE TO RETRIEVE A FAULT CODE OR DUPLICATE THE FAILURE. THE FAILURE RECURRED ONCE. A LOCAL DEALER WAS NOT CONTACTED. THE MANUFACTURER WAS CONTACTED AND INFORMED OF THE FAILURE. THE APPROXIMATE FAILURE MILEAGE WAS 94,000.