NHTSA Complaint #11252729 — 2018 SUBARU OUTBACK

VISIBILITY/WIPER issue reported to NHTSA

Check any vehicle history by VIN - Free vehicle history report

Complaint Details

ODI Number 11252729
Vehicle 2018 SUBARU OUTBACK
Component VISIBILITY/WIPER
Date of Incident
Date Filed
Mileage 26,000 miles
Crash No
Fire No
Injuries 0
Deaths 0
Vehicle Towed No
State NC

Consumer Description

I PURCHASED THE VEHICLE ON 6/21/19. ON 7/1/19 A SMALL STARBURST CRACK APPEARED ON PASSENGER SIDE OF WINDSHIELD. I FIRST NOTICED THIS WHILE DRIVE ON HIGHWAY. WITHIN 2 DAYS, THE CRACK HAD SPREAD ACROSS 3/4 OF THE ENTIRE WINDSHIELD. (THERE WAS NO APPARENT IMPACT FROM ANY OBJECT). THE WINDSHIELD WAS TOTALLY REPLACED AND RECALIBRATED ON 7/15/19. ON 8/30/19 THE SAME THING OCCURRED. A SMALL STARBURST APPEARED ON THE DRIVERS SIDE OF WINDSHIELD , WHICH SOON SPREAD ACROSS THE DRIVERS VIEW. I NOTICED THE CRACK WHEN THE CAR WAS STATIONARY IN THE GARAGE. I AM AWAITING SERVICE FROM SAFELITE NOW. SUBARU SAYS IT IS NOT RESPONSIBLE. HOWEVER, THERE ARE MULTIPLE COMPLAINTS REGARDING THIS EXACT ISSUE...WINDSHIELD CRACKS WITHOUT ANY OBJECT IMPACTING IT! I CANNOT BE REPLACING MY WINDSHIELD EVERY COUPLE OF WEEKS.

Related Complaints for the 2018 SUBARU OUTBACK

Other VISIBILITY/WIPER Complaints

#11672695 This is the third time my windshield has cracked in the last three years.
#11666941 Sunroof's glass panel exploded/shattered unexpectedly due to unknown cause(s)/reason(s) while driving vehicle. No ext...
#11647023 Replaced windshield at dealer using factory glass on 8/7/24. Daughter came out of apartment on approximately the 18t...
#11643200 Spontaneous sunroof glass explosion
#11612613 The touchscreen is delaminated. The delamination makes the backup camera useless. This is a possible danger to me and...

Recent Complaints for the 2018 SUBARU OUTBACK

#11718879 UNKNOWN OR OTHER The STARLINK touchscreen display on my 2018 Subaru Outback has experienced progressive delamination — a separation of...
#11714422 ELECTRICAL SYSTEM The contact owns a 2018 Subaru Outback. The contact stated that when driving approximately 30- 40 MPH, veering off th...
#11711455 UNKNOWN OR OTHER the Infotainment system is malfunctioning. the screen is delaminating and pressing ghost buttons, flickering between ...
#11708006 SEAT BELTS This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during ...
#11708006 SEATS This is a Base model automobile with manual seats. The right front passenger seat unlocked without warning during ...
Check any vehicle history by VIN - Free vehicle history report